Crisis-Ready Teams
Data-Driven Lessons from Aviation, Nuclear Power, Emergency Medicine, and Mine Rescue
- 200 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Crisis-Ready Teams
Data-Driven Lessons from Aviation, Nuclear Power, Emergency Medicine, and Mine Rescue
About this book
Prepare any team for peak performance when crisis comes.
Crisis-Ready Teams explains how any team, and any team leader, in any industry or sector, can prepare in advance to manage crises that suddenly pull people together to address high-magnitude events that could seriously harm their organizations. The book is based on extensive, unprecedented research on crisis team dynamics, key success behaviors, and why some teams perform so much better than others. Leading scholars Mary J. Waller and Seth A. Kaplan recorded and statistically analyzed audio and video recordings of hundreds of hours of crisis simulations involving flight crews, nuclear power plant control rooms, mine rescues, emergency room doctors and nurses, etc. Based on this empirical research, and other academic literature on how teams perform in crises, the authors show how crisis teams and leaders can cement crucial behaviors through attention to team composition and communication, especially in the first few minutes of a crisis.
The book provides a valuable framework and research data for scholars studying crises and teams in organizations. It is also appropriate for MBA or executive education instruction on crisis management and leadership.
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Information
Table of contents
- Cover
- Series Page
- Title Page
- Copyright
- Dedication
- Contents
- Preface
- Introduction. Teams and Crises: What Is a Crisis? How Do Teams React to Them?
- Part I. Setting the Tone for a Crisis Response: Why Are the First Few Minutes Critical for Team Success?
- Part II. Adapting on the Fly: What Are the Specific Behaviors Successful Teams Use to Adapt to Unexpected Crises?
- Part III. Finding the Balance: What Are the Three Key Tensions That Successful Team Leaders Manage in Their Teams during a Crisis?
- Part IV. Helping Teams Become Crisis-Ready: How Can We Best Prepare Teams to Face a Crisis-Filled Future?
- Notes
- Index
- Series List