Turbo Charge Your IT career with ITSM KnowledgeBook DescriptionThe book offers a detailed exploration of the ITIL framework, covering all its aspects, from the basic principles to advanced concepts. This thorough coverage is essential for a deep understanding of ITIL and its application in IT service management. The book is designed to be user-friendly, with clear language, helpful diagrams, and a layout that facilitates easy understanding and retention of information.
This book provides a structured approach to preparing for ITIL certification exams, including study tips, practice questions, and summaries, which are tailored to aid in both certification preparation and practical implementation. It includes insights and tips from seasoned ITIL practitioners, providing readers with valuable perspectives from experts in the field.
Given the evolving nature of ITIL, the book is updated with the latest practices, ensuring that readers are learning the most current practices in IT service management. The book emphasizes the practical application of ITIL, helping readers understand how to effectively implement ITIL practices in their daily work and organizational context.
Table of Contents1. Getting Started with ITIL and ITSM2. Navigating the ITIL4 Landscape-13. Navigating the ITIL4 Landscape-24. A Holistic Approach to IT Service Management5. General Management Practices – I6. General Management Practices – II7. General Management Practices - III8. General Management Practices – IV9. Technical Management Practices10. Service Management Practices - I11. Service Management Practices - II12. Service Management Practices- III13. Service Management Practices - IV14. Service Management Practices - V15. Roadmap for ITIL Certification16. Digital Transformations With ITIL417. Implementing ITIL4 in Organizations Index
eBook - ePub
Ultimate ITIL® 4 Foundation Certification Guide
Master the Best Practices for IT Service Management (ITSM) and get Certified in the ITIL®4 Foundation Framework (English Edition)
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
Ultimate ITIL® 4 Foundation Certification Guide
Master the Best Practices for IT Service Management (ITSM) and get Certified in the ITIL®4 Foundation Framework (English Edition)
About this book
Trusted by 375,005 students
Access to over 1.5 million titles for a fair monthly price.
Study more efficiently using our study tools.
Information
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Dedication Page
- About the Author
- About the Technical Reviewer
- Acknowledgements
- Preface
- Get a Free eBook
- Errata
- Table of Contents
- 1. Getting Started with ITIL and ITSM
- 2. Navigating the ITIL4 Landscape-1
- 3. Navigating the ITIL4 Landscape-2
- 4. A Holistic Approach to IT Service Management
- 5. General Management Practices – I
- 6. General Management Practices – II
- 7. General Management Practices - III
- 8. General Management Practices – IV
- 9. Technical Management Practices
- 10. Service Management Practices - I
- 11. Service Management Practices - II
- 12. Service Management Practices-III
- 13. Service Management Practices - IV
- 14. Service Management Practices - V
- 15. Roadmap for ITIL Certification
- 16. Digital Transformations With ITIL4
- 17. Implementing ITIL4 in Organizations
- Index
Frequently asked questions
Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription
No, books cannot be downloaded as external files, such as PDFs, for use outside of Perlego. However, you can download books within the Perlego app for offline reading on mobile or tablet. Learn how to download books offline
Perlego offers two plans: Essential and Complete
- Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
- Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.5M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1.5 million books across 990+ topics, we’ve got you covered! Learn about our mission
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more about Read Aloud
Yes! You can use the Perlego app on both iOS and Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app
Yes, you can access Ultimate ITIL® 4 Foundation Certification Guide by Sankarsan Biswas in PDF and/or ePUB format, as well as other popular books in Computer Science & Certification Guides in Computer Science. We have over 1.5 million books available in our catalogue for you to explore.