eBook - ePub

Ultimate ITIL® 4 Foundation Certification Guide

Name: Ultimate ITIL® 4 Foundation Certification Guide
Author: Sankarsan Biswas

Master the Best Practices for IT Service Management (ITSM) and get Certified in the ITIL®4 Foundation Framework (English Edition)

Sankarsan Biswas,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Ultimate ITIL® 4 Foundation Certification Guide

Master the Best Practices for IT Service Management (ITSM) and get Certified in the ITIL®4 Foundation Framework (English Edition)

Sankarsan Biswas,

About this book

Turbo Charge Your IT career with ITSM KnowledgeBook DescriptionThe book offers a detailed exploration of the ITIL framework, covering all its aspects, from the basic principles to advanced concepts. This thorough coverage is essential for a deep understanding of ITIL and its application in IT service management. The book is designed to be user-friendly, with clear language, helpful diagrams, and a layout that facilitates easy understanding and retention of information.
This book provides a structured approach to preparing for ITIL certification exams, including study tips, practice questions, and summaries, which are tailored to aid in both certification preparation and practical implementation. It includes insights and tips from seasoned ITIL practitioners, providing readers with valuable perspectives from experts in the field.
Given the evolving nature of ITIL, the book is updated with the latest practices, ensuring that readers are learning the most current practices in IT service management. The book emphasizes the practical application of ITIL, helping readers understand how to effectively implement ITIL practices in their daily work and organizational context.
Table of Contents1. Getting Started with ITIL and ITSM2. Navigating the ITIL4 Landscape-13. Navigating the ITIL4 Landscape-24. A Holistic Approach to IT Service Management5. General Management Practices – I6. General Management Practices – II7. General Management Practices - III8. General Management Practices – IV9. Technical Management Practices10. Service Management Practices - I11. Service Management Practices - II12. Service Management Practices- III13. Service Management Practices - IV14. Service Management Practices - V15. Roadmap for ITIL Certification16. Digital Transformations With ITIL417. Implementing ITIL4 in Organizations Index

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Yes, you can access Ultimate ITIL® 4 Foundation Certification Guide by Sankarsan Biswas in PDF and/or ePUB format, as well as other popular books in Computer Science & Certification Guides in Computer Science. We have over one million books available in our catalogue for you to explore.