Sustainable Value Creation in Hospitality
eBook - PDF

Sustainable Value Creation in Hospitality

Guests on Earth

  1. 320 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Sustainable Value Creation in Hospitality

Guests on Earth

About this book

Fully revised and updated, the second edition of this important text contains brands new cases studies and a completely new chapter devoted to AI. Based on theory and practice, it takes the reader through the four major areas in which value is created in the hotel industry (distribution; buildings; procurement and operations) and this is used as a overreaching framework to address the specific sustainability challenges both faced in each area as well as the sustainable best practices in each. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term. In an accessible and structured manner, it delivers: •A clear focus on the four major areas in which value is created in the hotel industry- distribution; buildings; procurement and operations; •A clear description and analysis of the key sustainability challenges faced in each area; •A wide range of international industry cases;•Chapters structured with clear introductions, summaries and learning outcomes. It is an ideal text for students on bachelors and masters courses in Hospitality Management, Hotel Management and Tourism Management and for practitioners in the hospitality sector.

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Yes, you can access Sustainable Value Creation in Hospitality by Elena Cavagnaro in PDF and/or ePUB format, as well as other popular books in Business & Hospitality, Travel & Tourism Industry. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Contents
  3. 1 Guests on Earth
  4. 2 The Sustainable Hospitality Value Chain
  5. Part I: Distribution
  6. 3 Tourist Mobility
  7. 4 Distribution at the Destination
  8. 5 What Do You Share with a Third-Party Internet Site?
  9. 6 The Impact of Third-Party Internet Sites on the Hotel Guest Journey
  10. Part II: Buildings
  11. 7 Technology: A Double Edged Sword
  12. 8 Equipping Better Buildings
  13. Part III: Purchasing
  14. 9 Purchasing Local for Sustainable Development
  15. 10 Sustainable Purchasing in an International Context
  16. 11 Sustainable Transport of Goods
  17. Part IV: Operations
  18. 12 Social Responsibility – Your Employees
  19. 13 Artificial Intelligence in the Hospitality Industry
  20. 14 The Rooms Division
  21. 15 The Food & Beverage Department