- 360 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
How can I take a data-driven approach to company culture? What should I measure and which metrics should I focus on? How can people analytics and behavioural science impact culture? Based on insights from the largest ever behavioural research study which examined the organizational impact of 220+ behaviours from 60 organizations, across 61 countries, Culture Analytics provides an evidence-based approach to organizational culture. It outlines the leading and lagging culture indicators, explains how to identify actionable insights from your people and culture data as well as how to apply predictive analytics to company culture. There is also guidance on the 30 employee behaviours which have the most impact on company culture and how to apply behavioural science interventions to drive these in your organization. The second part of the book covers key areas where culture analytics can be applied to drive business performance. These areas include talent acquisition and retention, employee engagement, EDI (equity, diversity and inclusion), wellbeing, psychological safety as well as resilience, strategy, innovation, change management and risk. Full of practical advice, this book also includes real world examples from Barclays, Pfizer, American Airlines, EDF Energy, Saudi Telecom Company, Cisco and Ethiad Airways. Making the complex world of people analytics and behavioural science accessible and applicable to all senior HR professionals and business leaders, Culture Analytics shows how to take a robust, evidence-based approach to company culture to drive workforce and organizational performance and deliver tangible business value.
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Information
Table of contents
- List of figures and tables
- Acknowledgements
- PART ONE
- 1 Building clarity: Redefining culture and values
- 2 Let’s talk behaviours and demystify behavioural science!
- 3 The differences between behaviours and outcomes
- 4 Understanding cultural dimensions
- 5 Data analytics concepts for actionable insights
- 6 The link between organizational culture and its impact on outcomes
- 7 Applying predictive analytics to culture metrics
- 8 You have to know the ‘why’ before you get to the ‘how’ and where’
- 9 Leveraging leading indicators
- 10 Understanding and applying path analysis as the roadmap for driving change
- 11 Simplifying the actionable insights and understanding ROI
- 12 Cultural types
- 13 Applying behavioural interventions
- 14 The impact of growth on organizational culture
- 15 Cultural navigation in the digital age
- PART TWO
- 16 Gaining predictive insight into employee sentiment through behavioural science and analytics
- 17 Driving organizational change through workplace culture and behavioural analytics
- 18 Are your HR processes supporting alignment between culture and strategy?
- 19 Going beyond diversity metrics to actionable insights on DE&I
- 20 A tale of two organizations: Why innovation needs the letter ‘C’
- 21 Safety culture and risk management
- 22 What about agile culture? Does that need the letter ‘C’?
- 23 The crucial role that workplace culture plays in shaping employee wellbeing
- 24 Can we make organizational culture the hero it deserves to be?
- Index