Quality Function Deployment
eBook - ePub

Quality Function Deployment

Integrating Customer Requirements into Product Design

  1. 392 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Quality Function Deployment

Integrating Customer Requirements into Product Design

About this book

Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.

In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.

It includes—

  • Use of the demanded quality deployment chart.
  • Using and promoting quality charts.
  • Using quality control process charts: QFD at the pre-production.
  • Quality deployment and reliability deployment.
  • Quality development in the construction industry.
  • QFD for the service industry.
  • QFD for software development.
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    Yes, you can access Quality Function Deployment by Yoji Akao in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over one million books available in our catalogue for you to explore.

    Information

    Subtopic
    Operations

    Table of contents

    1. Cover
    2. Halftitle Page
    3. Dedication
    4. Title Page
    5. Copyright Page
    6. Table of Contents
    7. Table of figures
    8. Foreword
    9. Intreoduction
    10. Preface
    11. Chapter 1. An Introduction to Quality Function Deployment
    12. Chapter 2. Using the Demanded Quality Deployment Chart
    13. Chapter 3. Using and Promoting Quality Charts
    14. Chapter 4. Using Quality Deployment Charts:
    15. Chapter 5. Using Quality Control Process Charts:
    16. Chapter 6. Quality Function Deployment and Technology Deployment
    17. Chapter 7. Quality Deployment and Reliability Deployment
    18. Chapter 8. Quality Deployment and Cost Deployment
    19. Chapter 9. Quality Function Deployment in Process Industries
    20. Chapter 10. Quality Development in the Construction Industry
    21. Chapter 11. Quality Function Deployment for the Service Industry
    22. Chapter 12. Quality Function Deployment for Software Development
    23. About the Author/Editor-in-Chief
    24. Glossary
    25. Index