
Reputation Management
The Key to Successful Public Relations, Corporate Communication and Sustainable Organizations
- 360 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Reputation Management
The Key to Successful Public Relations, Corporate Communication and Sustainable Organizations
About this book
The fifth edition of this classic text, which was the first on the subject of reputation management, gives readers the guidance and skills needed to manage brand and reputation through effective performance, behavior, identity and communication strategies.
This edition is updated throughout, including current information on digital media, new global examples and a renewed emphasis on organizational and environmental sustainability. Each chapter again features timely and illustrative cases by the authors and contributions from leaders in the field, with new cases in this edition on such topics as COVID-19, artificial intelligence, and generative AI. Additionally, the book maintains its consistent throughline focusing on corporate ethics.
This fifth edition is a must-have reference for students taking classes in public relations management, corporate communication, communication management and business. CEOs, business leaders and professionals working in these areas find it a reliable resource for measuring, monitoring and managing reputation.
Online resources also accompany the text. Please visit www.routledge.com/9781032577999.
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Information
Table of contents
- Cover
- Half Title
- Title
- Copyright
- Contents
- Preface
- Acknowledgments
- About the Authors
- Contributing Chapter Authors/Co-Authors
- List of Contributor Bios
- 1 Reputation Management and Brand Management
- 2 Ethics and Communication
- 3 Media Relations and Social Media
- 4 Organizational Communication
- 5 Government Relations
- 6 Community and Global Relations
- 7 Investor Relations and Financial Communication
- 8 Crisis Communication
- 9 Corporate and Organizational Responsibility
- 10 Challenges and Opportunities Facing the Profession
- Index