Reputation Management
eBook - ePub

Reputation Management

The Key to Successful Public Relations, Corporate Communication and Sustainable Organizations

  1. 360 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Reputation Management

The Key to Successful Public Relations, Corporate Communication and Sustainable Organizations

About this book

The fifth edition of this classic text, which was the first on the subject of reputation management, gives readers the guidance and skills needed to manage brand and reputation through effective performance, behavior, identity and communication strategies.

This edition is updated throughout, including current information on digital media, new global examples and a renewed emphasis on organizational and environmental sustainability. Each chapter again features timely and illustrative cases by the authors and contributions from leaders in the field, with new cases in this edition on such topics as COVID-19, artificial intelligence, and generative AI. Additionally, the book maintains its consistent throughline focusing on corporate ethics.

This fifth edition is a must-have reference for students taking classes in public relations management, corporate communication, communication management and business. CEOs, business leaders and professionals working in these areas find it a reliable resource for measuring, monitoring and managing reputation.

Online resources also accompany the text. Please visit www.routledge.com/9781032577999.

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Yes, you can access Reputation Management by John Doorley,Helio Fred Garcia in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Business Communication. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Half Title
  3. Title
  4. Copyright
  5. Contents
  6. Preface
  7. Acknowledgments
  8. About the Authors
  9. Contributing Chapter Authors/Co-Authors
  10. List of Contributor Bios
  11. 1 Reputation Management and Brand Management
  12. 2 Ethics and Communication
  13. 3 Media Relations and Social Media
  14. 4 Organizational Communication
  15. 5 Government Relations
  16. 6 Community and Global Relations
  17. 7 Investor Relations and Financial Communication
  18. 8 Crisis Communication
  19. 9 Corporate and Organizational Responsibility
  20. 10 Challenges and Opportunities Facing the Profession
  21. Index