Smart Conflict
eBook - ePub

Smart Conflict

How to have hard conversations at work

  1. 220 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Smart Conflict

How to have hard conversations at work

About this book

A highly practical, immediately implementable guide to getting good at conflict at work.

The ability to engage with healthy conflict is a crucial element of high performance, and the foundation of collaborative, inclusive and innovative cultures.

Drawing on the latest evidence and thinking from psychology and coaching research, Smart Conflict will equip you with the skills you need to manage conflict with confidence and compassion.

As experienced conflict and leadership team coaches, Alice Driscoll and Louise van Haarst know that not enough conflict, of the right kind, is just as damaging to teams and organizations as having too much of the wrong kind. Whether your default conflict style is avoidant, inflexible or aggressive, this book will give you the tools to embrace Smart Conflict and transform your leadership, your team and maybe your life.

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Yes, you can access Smart Conflict by Alice Driscoll,Louise van Haarst in PDF and/or ePUB format, as well as other popular books in Business & Human Resource Management. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Endorsement
  3. Title page
  4. Copyright page
  5. Smart
  6. Dedication
  7. Contents
  8. Introduction
  9. 1 What is Smart Conflict?
  10. 2 Quick-start guide
  11. Part 1 Understanding conflict at work
  12. Part 2 The Smart Conflict Five R model
  13. Acknowledgements
  14. Notes
  15. Bibliography
  16. Index