
Strategic Reputation Management
Identify Strengths, Manage Performance and Protect Your Brand
- 232 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Strategic Reputation Management
Identify Strengths, Manage Performance and Protect Your Brand
About this book
In today's hyper-connected world, reputation is everything. This book explores the role of reputation management within your organization, providing the latest insights and strategies to help you navigate it. Strategic Reputation Management is a practical guide that equips PR and communication professionals with the tools they need to navigate the complexities of reputation management effectively. With a wealth of practical tips and strategies, readers will gain the knowledge and expertise needed to enhance or build their organization's reputation.Using real-world examples and expert interviews, this book will look at reputation management both before, during and after a crisis. It will consider how to establish a positive reputation, to maintain it when under pressure and to turn a bad reputation around after problems have occurred. It will also include top tips, checklists and outline a new framework for reputation management. Strategic Reputation Management is a must-read for anyone seeking to understand, manage and master the intricate world of reputation management.
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Information
Table of contents
- Praise for Strategic Repuation Management
- Also By Amanda Coleman
- Title Page
- Contents
- List of Figures
- About the author
- Preface
- Acknowledgements
- 1 Reputation – what is it and how can it be managed?
- 2 Building a positive reputation – what does it take?
- 3 Improving a reputation that is under threat
- 4 Can you rescue a bad reputation?
- 5 What are the challenges to effective reputation management?
- 6 Recognizing when an issue becomes a crisis
- 7 Strategies and approaches to address a crisis in reputation
- 8 A matter of ethics
- 9 Post-crisis reputation recovery
- 10 The future of reputation management
- Index
- Copyright Page