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About this book
Here's a practical cost management guide to the complex world of voice, data and wireless telecommunications for the non-technical business professional. Examining the complex, highly technical telecommunications industry from an insider's point of view, it sifts through all the technical jargon, offers a comprehensive education on the applications, services and procurement of telecom products, and provides a strategy to effectively manage the costs of those products and services. The book enables you to: understand telecom services; audit phone bills; reduce the cost of existing services and eliminate unnecessary ones; and efficiently negotiate new contracts and services.
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Yes, you can access Telecommunications Cost Management by in PDF and/or ePUB format. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Contents v
- 1 Introduction 1
- 2 Background of the telecom industry 5
- 3 The complete do-it-yourself telecom audit 17
- 4 Local service 31
- 5 Local lines 43
- 6 Local calls 61
- 7 Intralata calling 69
- 8 Long-distance calls on local bills 77
- 9 Managing your payphones 87
- 10 Customer service records 91
- 11 Long-distance overview and sample bill 113
- 12 Long-distance pricing 133
- 13 Long-distance contract discounts 141
- 14 Dedicated service 153
- 15 Data networking essentials 161
- 16 Dedicated private lines 179
- 17 Circuit switching 189
- 18 Packet switching 193
- 19 New data networking services 201
- 20 Wireless telecommunications service 207
- 21 Mobile phone rate plans 217
- 22 Airtime 233
- 23 Paging service 243
- 24 Contract negotiation 255
- 25 The request for proposal process 275
- Glossary 297
- List of acronyms 303
- Selected bibliography 307
- About the author 309
- Index 311