Cultural Intelligence in the 21st Century
Driving Inclusion, Revenue, and ESG
- 240 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
Discover how leadership, cultural intelligence, and inclusion coalesce to create preeminent global leaders and organizations while driving revenue, inclusion, and ESG. If you are a CEO, global leader, or part of a global organization, you can revolutionize every part of your business by raising your cultural intelligence. Cultural Intelligence in the 21st Century explores nine crucial cultural competencies that will transform every part of your business, including:
- how you drive inclusion, revenue, and ESG
- how you lead global teams for better results
- how you increase sales and operational performance
- how you communicate across cultures
- how you build relationships and trust in other countries
In recent years, organizations have become fixated on raising Environmental, Social, and Governance (ESG) because they recognize that the Millennial and Z generations are largely focused on investing in companies that better align with their personal philosophies. Global 2000 companies know this and are redirecting much of their focus to ESG in order to make their organizations more attractive to employees and investors.The "S" in ESG isn't only about social equity; it's about understanding the importance of how other countries conduct business. Did you know you can solve both at the same time while having a transformative financial impact on your organization? How can you build a globally inclusive culture in an organization where everyone feels seen, heard, and respected if you don't understand how cultures communicate, build relationships and trust, and show respect differently? You can learn the cultural competencies to do business in other countries in order to create a more inclusive environment within a global organization, which qualifies as a metric within the ESG rating. Cultural Intelligence in the 21st Century gives you the competencies you need to do this.
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Information
Table of contents
- Copyright
- Table of Contents
- Special Acknowledgment
- Introduction
- Chapter 1: Globalization Made Cultural Assumptions of the 20th Century Obsolete
- Chapter 2: Culture and Commerce in the 21st Century
- Chapter 3: Inclusion and Its Impact on Business Success
- Chapter 4: Cultural Awareness: Knowing Oneself
- Chapter 5: A Personal Journey of Culture and Inclusion
- Chapter 6: The Cultural Dimension of Time
- Chapter 7: The Cultural Dimension of Relationships
- Chapter 8: The Cultural Dimension of Communication
- Chapter 9: The Cultural Dimension of Hierarchy
- Chapter 10: The Cultural Dimension of Status Attainment
- Chapter 11: The Cultural Dimension of Group Orientation
- Chapter 12: The Cultural Dimension of Change Tolerance
- Chapter 13: Turning the Understanding of Cultural Dimensions into Team Effectiveness
- Chapter 14: Another Story: Someone with Parents from Two Very Different Cultures
- Chapter 15: A Global Inclusion Journey
- Chapter 16: Where Academia Meets Culture and Inclusion
- Chapter 17: Where Cultural Competency Meets Corporate Strategy
- Chapter 18: Future Trends in the 21st Century
- Endnotes
- Contributor Bios
- About the Author