The Routledge Handbook of Employee Communication and Organizational Processes

Soojin Kim, Patrice M. Buzzanell, Alessandra Mazzei, Kim Jeong-Nam, Jeong-Nam Kim

• Publisher: Routledge
• Year: 2025
• eBook ISBN: 9781040350874
• Topic: Languages & Linguistics
• Subtopic: Organisational Behaviour
• Index: Languages & Linguistics

This Routledge Handbook takes a truly global and multidisciplinary approach to exploring all facets of employee communication.

Beginning with two key disciplinary approaches—organizational communication and public relations—scholars capture and define employee communication from both perspectives, addressing commonalities and bridging disciplinary differences. This volume places importance on the everyday communicative behaviors by internal members such as leaders, managers, inter/generational cohorts, employees, and those working on behalf of organizations, such as social media influencers, and on expansive conceptualizations of employee communication such as chatbots, environment, and global supply chain members involved in organizing. With a focus on employees in situ, the authors respond to these key questions: in what ways is employee communication relevant today? What does employee communication entail? How, why, and to what extent does employee communication influence or become influenced by organizational processes?

Investigating antecedents, organizational contexts and processes, and consequences of employee communication, and offering key theoretical information and empirically driven recommendations for practice, this handbook will be an essential resource for students, researchers, and industry practitioners in employee communication, organizational communication, business and management, leadership communication, and public relations more generally.

Table of contents

• Cover
• Half Title
• Series Page
• Title Page
• Copyright Page
• Dedication
• Table of Contents
• List of Figures
• List of Tables
• List of Contributors
• Acknowledgments
• Foreword
• 1 Introduction to the Routledge Handbook of Employee Communication and Organizational Processes
• Part I Theoretical Frameworks
• Part II Employee Communication as Complex Phenomena
• Part III Employee Communication and Organizational Process
• Part IV Emerging Trends in Research on Employee Communication and Organizational Processes
• Index