About this book
Discover the Right Way to Handle Conflict Conflict is an unavoidable part of life, but you can control how you respond to it. You can let difficult situations fuel your anger and stir your desire to retaliate—or you can choose to grow in empathy, honesty, and acceptance. It's up to you. Overcoming Conflict will give you the confidence you need to solve arguments, settle disputes, and restore harmony. You'll learn...ten common myths about conflicthow to properly discuss differences and issuesthe importance of observing body languagewhat to do when someone confronts youthe power and meaning of forgivenessBy applying the principles in this book, you will develop new patterns of behavior that will significantly improve your personal and professional relationships and give you greater peace of mind when conflicts arise.
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Information
Table of contents
- Cover
- Praise for Overcoming Conflict
- Title Page
- Copyright Page
- Acknowledgments
- Contents
- Foreword: The Crossroads of Conflict
- 1. What Is Conflict?
- 2. Ten Myths About Conflict
- 3. The Many Faces of Conflict
- 4. Ways to View Conflict
- 5. Dealing with Conflict Mentally and Emotionally
- 6. What’s the Issue?
- 7. Three Approaches to Resolving Conflict
- 8. The Influence of Power in Conflict
- 9. The Positive Power of Confrontation
- 10. Making the Confrontation
- 11. Choose Your Words Carefully
- 12. Observing Body Language
- 13. Body Language at a Glance
- 14. Listening to Reduce Conflict
- 15. Dealing with Responses to Conflict
- 16. When You’re the One Confronted
- 17. When You’re Confronted About Someone Else
- 18. Conflict Resolution for the Brave and Courageous
- 19. Why Is Forgiveness So Difficult?
- 20. Closing Thoughts
- Biblical Wisdom for Reducing Relationship Conflicts
- Biblical Wisdom on the Power of Words and Behavior
- Bibliography
- Other Helpful Books by Bob Phillips
