
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
Social Security Administration Electronic Service Provision examines the Social Security Administration's (SSA's) proposed e-government strategy and provides advice on how the SSA can best deliver services to its constituencies in the future. The assessment by the Committee on the Social Security Administration's E-Government Strategy and Planning for the Future was based on (1) its examination of the SSA's current e-government strategy, including technological assumptions, performance measures and targets, planned operational capabilities, strategic requirements, and future goals; (2) its consideration of strategies, assumptions, and technical and operational requirements in comparable public- and private-sector institutions; and (3) its consideration of the larger organizational, societal, and technological context in which the SSA operates.
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Information
Table of contents
- COVER PAGE
- THE NATIONAL ACADEMIES
- COMMITTEE ON THE SOCIAL SECURITY ADMINISTRATION’S E-GOVERNMENT STRATEGY AND PLANNING FOR THE FUTURE
- COMPUTER SCIENCE AND TELECOMMUNICATIONS BOARD
- Preface
- Acknowledgment of Reviewers
- Contents
- Summary
- 1 Background and Current Context
- 2 Lessons from Electronic Services in Financial Institutions
- 3 The Social Security Administration’s Information Technology—Present and Future
- 4 Toward Organizational Transformation for Electronic Service Delivery
- Appendixes