The Leader's Playbook
About this book
The Leader's Playbook is ideal for leaders in any type of company. The concepts and principles throughout will guide the reader on ajourney toward organizational excellence.
This book redefines how leaders should approach quality. Chad Dorgan coined a "Quality First" concept, which is about embedding quality into the core of your business—its mission, values, and strategy—so it flows through every department, project, and initiative. By incorporating this central principle, leaders can drive alignment, empower teams, and create a culture of continuous improvement.
This book provides a practical roadmap to:
? Integrate quality into your organization's DNA.
? Unify teams and initiatives with a clear focus.
? Maximize performance while fostering innovation.
Whether you're leading a start-up, a nonprofit, or a global corporation, this book offers the insights to transform how your organization operates. Don't just manage quality—lead with it.
Take the first step toward building a resilient, high-performing organization today.
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Information
Table of contents
- Title page
- copyright
- Contents
- Preface
- Acknowledgments
- Introduction
- Part I: Foundational and Performance Elements
- Chapter 1 Foundational Elements → Performance Element
- Chapter 2 Driving Value
- Chapter 3 Foundational Element 1: Right (“RT1”)
- Chapter 4 Foundational Element 2: Individual/Collaboration
- Chapter 5 Foundational Element 3: Embedded Verification
- Chapter 6. Foundational Element 4: Continuous Improvement
- Chapter 7 Performance Element: Everyone Benefits
- Part II: Catalysts
- Chapter 8 Catalyst 1: The Power of Once
- Chapter 9 Catalyst 2: Data Intelligence
- Chapter 10 Catalyst 3: Knowledge Snippets
- Part III: Your Quality First Journey
- Chapter 11 A Road Mapto Quality First
- Conclusion
- Appendices Quality First Examples
- Appendix A Construction Quality First Example
- Appendix B. Manufacturing Quality First Example
- References
