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eBook - ePub
Human Services as Complex Organizations
About this book
"Hasenfeld has done it again. An excellent collection of essays on many of the most important trends and issues involving human service organizations."
—Mayer N. Zald, Professor (emeritus), Sociology, Social Work, and Management, University of Michigan
The Second Edition of this best-selling text provides a comprehensive and state-of-the-art perspective on human service organizations. This vanguard collection weaves the latest theoretical and empirical studies in macro theory with contemporary examples from hospitals, schools, social service organizations, mental health centers, and public welfare agencies. Blending theory with application, this outstanding anthology highlights the moral choices and accomplishments made by human service organizations.
Key Features of This Edition
- Presents the latest theoretical and empirical studies on human service organizations, offering students key analytical tools to study and understand human behavior in various contexts.
- Introduces important new topics, such as the impact of the policy environment, emotional labor, and advocacy
- Offers students a new perspective with original studies on organizational ideologies, conditions of work, structuration of service technologies, diversity, and discretion.
Intended Audience
This exceptional compilation of the best theoretical and empirical studies on human service organizations is indispensable to graduate students and scholars of organization studies, organizational behavior, and Human Behavior in the Social Environment.
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Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access Human Services as Complex Organizations by Yeheskel Hasenfeld in PDF and/or ePUB format, as well as other popular books in Social Sciences & Social Work. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Cover
- Half Title
- Acknowledgements
- Title Page
- Copyright Page
- Contents
- Acknowledgements
- 1 Introduction
- Part 1 Understanding Human Service Organizations
- 2 The Attributes of Human Service Organizations
- 3 Theoretical Approaches to Human Service Organizations
- Part II Social Policy and Organizational Responses
- 4 Human Service Organizations and the Politics of Practice
- 5 The U.S. Nonprofit Human Service Sector: A Creeping Revolution
- 6 Organizational Forms as Moral Practices: The Case of Welfare Departments
- Part III Organization-Environment Relations
- 7 The Emergence of Hybrid Organizational Forms: Combining Identity-Based Service Provision and Political Action
- 8 The Political Economy of Contracting and Competition
- 9 A Preliminary Theory of Interorganizational Network Effectiveness: A Comparative Study of Four Community Mental Health Systems
- Part IV Organizational Leadership, Ideologies, and Culture
- 10 Leadership Styles and Leadership Change in Human and Community Service Organizations
- 11 Rape Crisis Centers: Helping Victims, Changing Society
- 12 Organizational Culture and Climate: Implications for Services and Interventions Research
- Part V Service Technologies, Conditions of Work, and Emotional Labor
- 13 Service Technologies and the Onditions of Work in Child Welfare
- 14 Human Service Organizational Technology: Improving Understanding and Advancing Research
- 15 Emotional Labor in the Human Service Organization
- Part VI Organizational Diversity
- 16 Human Services as “Race Work”?: Historical Lessons and Contemporary Challenges of Black Providers
- 17 Diversity and Organizational Performance
- Part VII Worker-Client Relations
- 18 Discretion in Human Service Organizations: Traditional and Institutional Perspectives
- 19 Worker-Client Relations: Social Policy in Practice
- Part VIII Organizational Determinants of Service Effectiveness
- 20 Linking Organizational Factors to Substance Abuse Treatment Outcomes: Multilevel Correlates of Treatment Effectiveness
- Part IX Organizational Change and Innovation
- 21 Organizational Change in Human Service Organizations: Theories, Boundaries, Strategies, and Implementation
- 22 Innovation in Human Service Organizations
- Part X Advocacy and Social Change
- 23 The Policy Advocacy Role of Human Service Nonprofits: Incentives, Involvement, and Impact
- 24 Social Movement Service Organizations: The Challenges and Consequences of Combining Service Provision and Political Advocacy
- Author Index
- Index
- About the Editor
- About the Contributors