Managing Human Behavior in Public and Nonprofit Organizations

Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta, Kelly C. Rawlings

• Publisher: CQ Press
• Year: 2018
• Print ISBN: 9781506382661
• eBook ISBN: 9781506382654
• Edition: 5
• Topic: Politics & International Relations
• Subtopic: Public Affairs & Administration
• Index: Politics & International Relations

"This is a well-thought-out and well-researched textbook on human behavior and relations in organizations. . . .The extensive use of case studies and examples makes the material easy to grasp and apply." 
—M.S. Kinoti, Ph.D., Regis University

Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help students develop their leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide students with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs.

New to the Fifth Edition:

 

• Increased attention to issues related to nonprofit organizations helps students develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector. 
• Broadened coverage of issues related to ethics and diversity offers students a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege. 
• Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show students the value rationale for engagement and its practical effects. 
• Revised and updated information on emerging technology illustrates to students how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations.
• New cases, examples, self-assessments, and exercises cover recent developments in research and practice to engage students with relevant ways to practice and improve their management skills.  

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Table of contents

• Cover
• Half Title
• Publisher Note
• Title Page
• Copyright Page
• Brief Contents
• Detailed Contents
• Preface
• 1 Organizational Behavior as a Way of Thinking and Acting
• 2 Knowing and Managing Yourself
• 3 Fostering Creativity and Innovation
• 4 Managing Stress
• 5 Decision-Making
• 6 Motivation and Engagement
• 7 Leadership in Public Organizations
• 8 Power and Organizational Politics
• 9 Communicating Effectively With Others
• 10 Working in Groups and Teams
• 11 Managing Conflict
• 12 Organizational Culture and Change
• 13 Representing the Organization “On the Outside”
• 14 Managing Behavior in the Public Interest
• References
• Index
• About the Authors