Case Studies in Needs Assessment

Darlene F. Russ-Eft, Catherine M. Sleezer

• Publisher: SAGE Publications, Inc
• Year: 2019
• Print ISBN:
  9781544342337
• Edition: 1
• eBook ISBN:
  9781544342320
• Topic: Social Sciences
• Subtopic: Human Resource Management
• Index: Social Sciences

Case Studies in Needs Assessment offers insights about the practice of needs assessment in dynamic, real-world organizations and communities. This book invites both novice and seasoned analysts to look over the shoulders of practitioners, to examine needs assessment practice in action, to grasp the real-world issues that arise, and to understand a variety of needs assessment strategies and challenges. Each case in this book examines the implementation of needs assessment in a specific situation, bridging needs assessment theories and actual practice. The book is organized around five major approaches: knowledge and skill assessment, job and task analysis, competency assessment, strategic needs assessment, and complex needs assessment. The last chapter summarizes lessons learned from all the case studies: it describes the insights and tricks of the trade that Darlene Russ-Eft and Catherine Sleezer gained from commissioning and reviewing these cases.

Table of contents

• Cover
• Half Title
• Publisher Note
• Title Page
• Copyright Page
• Table of Contents
• Preface
• Acknowledgments
• Editors’ Biographies
• Contributing Authors’ Biographies
• Chapter 1 Introduction
• Part A Knowledge and Skills Assessments
• Chapter 2 Transitioning From Traditional to Digital: A Knowledge and Skills Needs Assessment for a Community Orchestra Context
• Chapter 3 A Needs Assessment of Online Core Courses for Student Learning in Higher Education
• Chapter 4 A Needs Assessment for a Professional Association’s Certificate Program
• Chapter 5 A Public Legal Education and Information Strategy: Advancing Cybersecurity and Counterterrorism Processes
• Chapter 6 Paws-A-Tive Pals: Assessing the Needs of a Therapy Dog Organization
• Chapter 7 Small Business Enrichment Training Needs Assessment
• Part B Job and Task Analysis
• Chapter 6 Enterprise-wide Job Task Analysis in a Large Organization
• Part C Competency Assessments
• Chapter 9 Assessing Needs for a PhD Study Program in Human Resource Development and Organization Development: A Case Study Focused on Quality Development in an Outcome-Based Education Approach
• Part D Strategic Assessments
• Chapter 10 Comprehensive Needs Assessment and Asset/Capacity Building: The Case of the Westington Schools
• Chapter 11 A Strategic Multiyear Needs Assessment: Leadership Development for a Global Firm
• Chapter 12 Needs Assessment in Rural Communities
• Chapter 13 Assessing Needs of a Community College: A Mixed Methods Case Study
• Chapter 14 Needs Assessment for Employee Empowerment in a Large Multinational: A Case Study
• Chapter 15 Diverse Students’ Needs Assessment Case Study
• Chapter 16 Spending Other People’s Money Responsibly and Strategically: Using Needs Assessment in Philanthropy
• Chapter 17 Case Study of a Total Rewards Association’s Needs Assessment
• Part E Complex Needs Assessments
• Chapter 18 Needs Assessment at FMP Consulting
• Chapter 19 Readiness for Integrating Behavioral Health and Primary Care: Application of the R = MC2 Framework
• Chapter 20 Faculty and Student Perceptions of University Course Evaluations
• Chapter 21 Orchid Candy Company
• Lessons Learned