Business and Professional Communication
eBook - ePub

Business and Professional Communication

A Human-Centered Approach

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Business and Professional Communication

A Human-Centered Approach

About this book

Business and Professional Communication: A Human-Centered Approach prepares students to succeed in today's workplace defined by changing technology, a diversifying workforce, and an increase in remote and hybrid work. Authors Curtis Newbold and Jessie Lynn Richards guide students through the principles, practices, and techniques, helping them see that business communication is more than just a series of documents, meetings, and presentations – it's a human-centered process that requires a holistic understanding of communication across modes and contexts. With accessibility and inclusion leading the way, this text encourages students to be more conscientious, purposeful, and ethical in the way they communicate at work and beyond.

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Yes, you can access Business and Professional Communication by Curtis Newbold,Jessie Lynn Richards in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Business Communication. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Half Title
  3. Publisher Note
  4. Title Page
  5. Copyright Page
  6. Brief Contents
  7. Detailed Contents
  8. Publisher Note
  9. Preface
  10. Acknowledgments
  11. About the Authors
  12. Part I People—Communicating With Coworkers
  13. 1 Understanding People: Communication, Empathy, Context, and Culture
  14. 2 Creating Meaningful Messages: Informing, Persuading, and Sharing Ideas at Work
  15. Part II Modes—Mastering the Methods
  16. 3 Interpersonal Communication: Verbal and Nonverbal
  17. 4 Written Communication
  18. 5 Visual Communication: Designing Information to Be Clearer, More Engaging, and More User Centered
  19. 6 Digital Communication: Emerging Methods for Connecting With People
  20. Part III Contexts—Adapting to Situations
  21. 7 Day-to-Day Conversations: Regular Messages Between Coworkers
  22. 8 Live Audience Deliveries: Presenting to Teams and Crowds
  23. 9 Informative Messages: Sharing, Reporting, and Storing Information
  24. 10 Requests and Propositions: Getting People on Board With Your Idea
  25. 11 Collaborative Projects: Teaming Communication
  26. 12 Leadership Communication: Guiding Others Toward Success
  27. 13 Client and Customer Interaction: Representing the Business
  28. 14 Education and Training: Sharing and Building Knowledge at Work
  29. 15 Career Communication: Researching, Applying, and Interviewing for a Job
  30. Appendix A: Document Formatting Guide
  31. Appendix B: Data Visualization Guide
  32. Appendix C: Technology Guide: File Formats, Color Modes, and Fonts
  33. Appendix D: Slide Deck Guide
  34. Appendix E: Research Methods Guide
  35. Glossary
  36. Index