eBook - ePub

HardTalk Handbook

Name: HardTalk Handbook
ISBN: 9781912643912

Dawn Metcalfe,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

HardTalk Handbook

Dawn Metcalfe,

About this book

The HardTalk Handbook is an interactive guide to mastering the science and art of difficult conversations we keep avoiding. Using extensive research and neuroscience techniques, it explores the reasons behind the way we behave when communicating and how to combat those behaviours that hold us back. It demonstrates how to resolve conflict and affect change, even in the most diverse organisations, no matter your culture, background or experience. Discover why we'd rather 'put up' instead of 'turn up' and how our natural instinct to 'speak louder' is far less important than 'listening hard'. Whether you need to tell a colleague they smell, that your boss's approach is ineffective or any other type of HardTalk you have experienced, this Handbook will show you the skills you need to succeed at the conversations that make all the difference.

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Yes, you can access HardTalk Handbook by Dawn Metcalfe in PDF and/or ePUB format. We have over one million books available in our catalogue for you to explore.