Public Productivity Handbook
eBook - ePub

Public Productivity Handbook

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Public Productivity Handbook

About this book

Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective internal and external connections. It's coverage of new and systematic management approaches and well-defined measurement systems provides guidance on correct utilization of human resources that ensure improvements in productivity and performance. The authors discuss such topics as citizen-driven government and performance, public sector values and productivity, privatization, and productivity barriers in the public sector.

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Table of contents

  1. Cover Page
  2. Public Productivity Handbook
  3. Half Title
  4. Copyright Page
  5. Preface
  6. Contents
  7. Contributors
  8. Introduction
  9. 1. Mastering Public Productivity and Performance Improvement from a Productive Management Perspective
  10. 2. Public Productivity in the Classical Age of Public Administration
  11. 3. Performance Measurement and Citizen Participation
  12. 4. Decision Making and Managerial Capacity in the Public Sector
  13. 5. Public Sector Values and Productivity
  14. 6. Privatization
  15. 7. Public Management of Privatization and Contracting
  16. 8. Productivity Barriers in the Public Sector
  17. 9. The Implementation Game
  18. 10. Government Reinvention
  19. 11. Productivity and Ethics: The Leadership Challenge
  20. 12. Trust, Performance, and the Pressures for Productivity in the Public Sector
  21. 13. Monitoring Quality and Productivity in the Public Sector
  22. 14. Evaluation Research and Performance Measurement: Dealing with Issues of
  23. 15. Program Evaluation: Pragmatic Support for Better Government
  24. 16. Balanced Measurement in the Public Sector: Stakeholder-Driven
  25. 17. Measurement as Accountability
  26. 18. The Measurement of Human Services
  27. 19. Performance Measurements, Accountability, and Improving Performance
  28. 20. The Utilization of Performance Measurement Information: Adopting,
  29. 21. Performance, Productivity, and Budgeting
  30. 22. Benefit-Cost Analysis
  31. 23. Indicators of Living Conditions: Challenges and Opportunities for
  32. 24. The Human Side of Productive Work Environments
  33. 25. The New American Workplace
  34. 26. Broadening Workplace Participation
  35. 27. Merit Pay and Employee Performance
  36. 28. Nonmonetary Incentives for Productivity Enhancement
  37. 29. Training and Development for Productivity
  38. 30. Rewarding and Punishing for Productive Performance
  39. 31. Labor-Management Partnerships: Direct Paths to Productivity Improvement
  40. 32. Reducing Workplace Stress: Prevention and Mitigation Strategies for
  41. 33. Organizational Change and Innovation
  42. 34. Strategic Management and Productivity
  43. 35. Total Quality Management and Customer Focus: Linking the Philosophy of668TQM to Responsive Public Agencies
  44. 36. E-Government and Information Technology in the Public Sector: Definitions,683Distinctions, and Organizational Capacity
  45. 37. Information Technology and Productivity: Selected Issues and Considerations
  46. 38. Productivity Improvement Resources: In Print and on the Web
  47. Index

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Yes, you can access Public Productivity Handbook by Marc Holzer,Seok-Hwan Lee in PDF and/or ePUB format, as well as other popular books in Politics & International Relations & Politics. We have over one million books available in our catalogue for you to explore.