- 252 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
Achieving Transformation and Renewal in Financial Services
About this book
The rules for survival and success have never been so unclear, the choice of strategies so uncertain and the pressure to act quickly so immense. Achieving transformation and renewal in financial services focuses oncases and concepts that describe how leading players in financial services have addressed the challenges of organizational transformation and renewal.It is a practical handbook providing a rich and diverse set of case examples on how companies have been rethinking and reshaping their business operations to ensure they remain competitive into the 21st century.Rohit Talwar also considers some of the strategic implications of competing in a continuously changing 'wired world' and how to survive and thrive in such a turbulent environment.
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Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access Achieving Transformation and Renewal in Financial Services by Rohit Talwar in PDF and/or ePUB format, as well as other popular books in Economics & Banks & Banking. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Front Cover
- Achieving Transformation and Renewal in Financial Services
- Copyright Page
- Table of Contents
- Foreword
- Series preface
- A DEDICATION TO DENIS BOYLE
- Contributors
- Introduction - preparing for an uncertain future
- CHAPTER ONE. Key management tools and techniques
- CHAPTER TWO. Managing change at Abbey National
- CHAPTER THREE. Building stronger customer relationships through the customer service chain
- CHAPTER FOUR. Using the business excellence model to drive change
- CHAPTER FIVE. Using business process re-engineering to improve mortgage repayments
- CHAPTER SIX. Managing innovation Part 1: Policies and products
- CHAPTER SEVEN. Managing innovation Part 2: Processes
- CHAPTER EIGHT. Business transformation at MLC
- CHAPTER NINE. Using modern technology to build new capabilities
- CHAPTER TEN. Managing outsourcing and subcontracting
- CHAPTER ELEVEN. Conclusion - New era, new challenges, new solutions
- Appendix: - Resources for transformation and renewal
- Index