How Customers Buy…& Why They Don't
eBook - ePub

How Customers Buy…& Why They Don't

Mapping and Managing the Buying Journey DNA

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

How Customers Buy…& Why They Don't

Mapping and Managing the Buying Journey DNA

About this book

In business, nothing happens until somebody buys something. And most businesses have a very good idea of why a prospective customer should buy their offering but lack critical knowledge about how their customers actually buy and are often blind to why they may not. As a result of extensive research, How Customers Buy…And Why They Don't offers a formula for understanding any Customer Buying Journey. The book provides the approach to developing a strategy and a sales and marketing approach to successfully navigate and positively impact that buying journey. Whether you are an executive, in management, an entrepreneur, an investor, a marketer, or a sales person, reading what Martyn has to say will radically change what you do and how successful you will be as a result.

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Yes, you can access How Customers Buy…& Why They Don't by Martyn R. Lewis in PDF and/or ePUB format, as well as other popular books in Business & Business Development. We have over one million books available in our catalogue for you to explore.

Information

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents
  6. Acknowledgments
  7. Prologue: A Revelation
  8. Chapter 1. From the Outside-In
  9. Chapter 2. Three Generations of Customer Creation
  10. Part 1: Mapping the Customer Buying Journey
  11. Part 2: Developing the Market Engagement Strategy
  12. Part 3: Managing the Customer Buying Journey
  13. Resources
  14. Notes