
Transforming Healthcare Through Negotiation
A Guide to Success in Medicine, Care Delivery, and the Business of Health
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Transforming Healthcare Through Negotiation
A Guide to Success in Medicine, Care Delivery, and the Business of Health
About this book
Every day, healthcare professionals face high-stakes negotiations that directly impact patient outcomes, organizational success, and career advancement. Transforming Healthcare Through Negotiation introduces the HEAR Approachā¢āa proven system developed specifically for healthcare's unique challenges across clinical care, service delivery, and business operations.
This practical guide equips physicians, administrators, and healthcare leaders with immediately applicable strategies to transform potential conflicts into collaborative solutions that advance patient care while balancing competing priorities.
Inside, discover:
- A Relational Mindset that builds trust across professional boundaries
- Field-tested negotiation strategies tailored to healthcare's distinct environments
- Tactical approaches for maintaining momentum in time-sensitive situations
- Ready-to-use tools, including the Negotiation Planner and Trilingual Planner
"Transforming Healthcare Through Negotiation is an essential read for healthcare leaders... Stacey Lee's HEAR Approach⢠masterfully provides a structured, relational approach that balances clinical, operational, and financial priorities."
ā Regina Herzlinger, PhD; Brian Walker, DrPH; Ben Creo, MDiv, Harvard Business School
"The HEAR Approach⢠has improved healthcare and will make you better... aligned beautifully with principles of optimal clinical practice."
ā James K. Stoller, MD, MS, Chair of the Education Institute, Cleveland Clinic
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Information
Table of contents
- Cover
- Endorsements
- Half-Title
- Title
- Copyright
- Contents
- Preface
- Acknowledgments
- About the Author
- Part I Building the HEAR Foundation
- 1 The HEAR Approachā¢: An Overview of Transformative Healthcare Negotiation
- 2 The Relational Mindset: The Foundation of the HEAR Approachā¢
- 3 Mastering Multifaceted Negotiations in and Across Healthcareās Three Pillars
- 4 Empowerment: Embracing Vulnerability, Seeking Knowledge, and Advocating Boldly
- 5 Acknowledgment: A Catalyst for Mutual Understanding and Shared Goals
- 6 Recasting: Navigating New Realities Together
- Part II Advanced Negotiation Strategies, Tactics, and Planning Tools
- 7 Advanced Negotiation Strategies for Complex Challenges
- 8 Mastering Real-Time Negotiation Tactics
- 9 The Negotiation Planner: A Guide to Complex Healthcare Negotiations
- 10 The Trilingual Planner: A Guide to Multi-Pillar Healthcare Negotiations
- 11 Final Thoughts: Better Healthcare Through Better Negotiations
- Index