eBook - ePub

Difficult Conversations in Education, Health and Social Care

Name: Difficult Conversations in Education, Health and Social Care
Author: Becky Edwards,Chris Smethurst

How to Talk About What Really Matters and What to Do When it All Goes Wrong

Becky Edwards,

Chris Smethurst,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Difficult Conversations in Education, Health and Social Care

How to Talk About What Really Matters and What to Do When it All Goes Wrong

Becky Edwards,

Chris Smethurst,

About this book

This accessible guide combines evidence-based research with practical experience to help develop effective communication skills for navigating difficult or challenging situations.

The book delves into what it means to be an effective and confident communicator, before addressing how to approach those often-avoided 'difficult conversations.' Key features include:

Strategies for tackling tough topics, from handling emotional outbursts to addressing both conscious and unconscious reactions
Approaches for discussing sensitive issues like trauma, sexuality, gender, race, and serious concerns
Engaging case studies, scenarios, activities, and top tips to support discussions
Practical advice on how to enhance communication skills and prevent difficult conversations from escalating
Exploring concepts and techniques that can be applied across various professions and in personal life

The authors emphasise the importance of applying the right skills, knowledge, and experience to transform a challenging conversation into an effective, solution-focused, and collaborative exchange. With innovative ideas for making tough discussions more manageable, this book is an invaluable resource for professionals in education, social services, healthcare, and similar fields.

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Yes, you can access Difficult Conversations in Education, Health and Social Care by Becky Edwards,Chris Smethurst in PDF and/or ePUB format, as well as other popular books in Education & Inclusive Education. We have over one million books available in our catalogue for you to explore.