
Essential Techniques for Healthcare Managers
- 267 pages
- English
- PDF
- Available on iOS & Android
Essential Techniques for Healthcare Managers
About this book
Healthcare managers ensure that the organization's mission is met, that its goals are achieved, and that the work is done right. This book provides you with the skills, knowledge, and confidence you need to be a successful healthcare manager.
This book uses realistic scenarios, cases, and exercises to bring essential management concepts to life. You will learn how to handle management responsibilities such as delegating projects, making ethical decisions, resolving conflicts, defending a budget, and monitoring organizational performance. Also included are an overview of health law and a discussion of diversity issues that will prepare you to work in today's healthcare environment.
Topics and techniques covered include:
Evidence-based management Ethics Evaluating employees Diversity Decision making Change Teamwork Hiring and terminating Communication Delegation Motivating employees Managing conflicts Leadership Time management Program assessment Legal issues
Frequently asked questions
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Information
Table of contents
- Contents
- Detail Contents
- Foreword
- Preface
- Acknowledgements
- Introduction: Healthcare Management
- Part I - Foundations of Effective Management
- Chapter 1 - The Rise of Scientific Management
- Chapter 2 - Skills for Effective Management
- Chapter 3 - Ethics
- Chapter 4 - Cultural Diversity
- Part II - Conceptual Techniques for Managers
- Chapter 5 - Decision Making
- Chapter 6 - Change is Constant
- Chapter 7 - Teamwork
- Part III - Interpersonal Techniques for Managers
- Chapter 8 - Communication
- Chapter 9 - Delegation
- Chapter 10 - Hiring, Motivating, Evaluating, and Terminating Staff
- Chapter 11 - Managing Conflict
- Chapter 12 - Leadership
- Part IV - Technical Skills for Managers
- Chapter 13 - Time Management
- Chapter 14 - Budgeting
- Chapter 15 - Program Assessment
- Chapter 16 - Legal Issues
- Glossary
- References
- Index
- About the Authors