
eBook - ePub
How to Manage People
Fast, Effective Management Skills that Really Get Results
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
About this book
Managing people is one of the toughest parts of any job, but it's also the key to lasting success.
How to Manage People is your essential guide to leading teams with confidence, motivation and trust. Learn how to communicate clearly, delegate effectively and build engagement that drives performance. You'll discover how to handle conflict, reward success and bring out the best in every individual, wherever they work.
Written by bestselling author and management expert Michael Armstrong, this updated edition is packed with practical exercises, templates and proven techniques to help you become a more capable, confident and inspiring manager.
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Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access How to Manage People by Michael Armstrong in PDF and/or ePUB format, as well as other popular books in Business & Business Skills. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- How to Manage People
- The Creating Success Series
- Title Page
- Contents
- List of Figures
- List of Tables
- Preface
- Part 1 Managing people
- 01 Getting things done through people: The manager’s role
- 02 Managing people for the first time
- 03 Treating people right
- 04 Working with HR
- Part 2 Getting work done through people
- 05 Organizing
- 06 Defining roles
- 07 Communicating
- 08 Delegating
- 09 Managing hybrid workers
- 10 Managing change
- Part 3 Leading, motivating and engaging people and teams
- 11 Leadership
- 12 Motivating people
- 13 Enhancing engagement
- Part 4 People management activities
- 14 Recruitment and selection
- 15 Developing people
- 16 Managing individual performance
- 17 Managing team performance
- 18 Managing reward
- Part 5 Handling people problems and issues
- 19 Approaches to handling people problems
- 20 Dealing with disciplinary problems
- 21 Dealing with individual performance problems
- 22 Dealing with negative behaviour
- 23 Dealing with absenteeism and timekeeping issues
- 24 Handling challenging conversations
- 25 Giving bad news
- 26 Managing bias
- 27 Dealing with bullying and harassment
- 28 Managing conflict
- APPENDIX