eBook - PDF

Critical Conversations in Healthcare, Third Edition

Name: Critical Conversations in Healthcare, Third Edition
ISBN: 9781646481958

Scripts & Techniques for Effective Interprofessional & Patient Communication

Cheri Clancy,

308 pages
English
PDF
Available on iOS & Android

eBook - PDF

Critical Conversations in Healthcare, Third Edition

Scripts & Techniques for Effective Interprofessional & Patient Communication

Cheri Clancy,

About this book

Have you ever wished for help finding the right words when you are midway through another difficult conversation with a colleague, manager, or patient? The third edition of Critical Conversations in Healthcare feature do's and don'ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are new to the bedside or CEO of a major healthcare facility, this fully revised third edition will show you how to: • Communicate mindfully • Interpret body language • Deal with gossip and harassment • Address workloads and management styles • Overcome conversation traps • Improve the patient experience • Work with frustrated families, angry physicians, and uncooperative colleagues

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Yes, you can access Critical Conversations in Healthcare, Third Edition by Cheri Clancy in PDF and/or ePUB format, as well as other popular books in Medicine & Nursing. We have over one million books available in our catalogue for you to explore.