In the aftermath of the pandemic, preexisting challenges in healthcare organizations have intensified. Stress, burnout, staffing shortages, and even the erosion of trust in organizational leadership are pressing issues that need solutions. Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that a healthcare organization's Invisible Architecture—a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude—is no less important than its visible architecture. In this third edition of Building a Culture of Ownership in Healthcare, readers will learn how investing in their organization and their people can enable a significant, successful change in productivity; employee engagement; nurse satisfaction, recruitment, and retention; quality of care; patient satisfaction; and positive financial outcomes.
- 336 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
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Edition
0Table of contents
- Front Cover
- Back Cover
- Endorsements
- Title Page
- Copyright Page
- Dedication
- Acknowledgments
- About the Authors
- Additional Book Resources
- Special Note to Readers
- Table of Contents
- Foreword
- Introduction
- Chapter 1: Invisible Architecture
- Chapter 2: From Accountability to Ownership
- Chapter 3: The Foundation of Core Values
- Chapter 4: The Superstructure of Organizational Culture
- Chapter 5: The Interior Finish of Workplace Attitude
- Chapter 6: Blueprinting a Culture of Ownership
- Chapter 7: Three Essential Elements of a Culture of Ownership
- Chapter 8: Personal Values and Organizational Values
- Chapter 9: The Four Dimensions of Transformational Leadership
- Chapter 10: Anatomy of a Change Movement: What the Movement to Ban Public Smoking Has to Teach Healthcare Leaders About Culture Change
- Afterword
- Epilogue
- Index