
Operational Excellence Case Studies in Higher Education Institutions
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Operational Excellence Case Studies in Higher Education Institutions
About this book
Operational Excellence (OPEX) is all about achieving efficiency and effectiveness in business processes of any organization, despite of the nature of the business and size. There are various OPEX methodologies adopted by world class corporations for the past three decades including: Lean, Six Sigma, Lean Six Sigma, Kaizen, and Agile. These methodologies have proved to be very successful in many manufacturing and service companies around the world for over three decades. However, until now, there has been little research on the use of these methodologies in the Higher Education (HE) sector.
In Operational Excellence Case Studies in Higher Education Institutions, the chapters bring together a wide range of real-life, global case studies which highlight critical differences in approach due to varied cultural differences and leadership styles.
This edited collection offers a practical guide for OPEX facilitators in all HE Institutions for developing, implementing, and deploying OPEX or Continuous Improvement initiatives, and is a great asset to many trainers and consultants who would like to deliver executive courses for senior managers in public sector organisations; in particular HE or University sector.
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Information
Table of contents
- Cover Page
- Half Title Page
- Title
- Copyright
- Contents
- Chapter 1 Operational Excellence Methodologies in Higher Education
- Chapter 2 Kaizen in Higher Education: A Case Study on Continuous Improvement in Academic and Administrative Processes
- Chapter 3 Kaizen for Higher Education
- Chapter 4 Viral Change, Lean, and Continuous Improvement at a UK University: A Hero’s Journey
- Chapter 5 Adopting Then Adapting Lean: A Case Study of Three Universities
- Chapter 6 Using Lean Methods to Diagnose and Improve the Operational Management of Postgraduate Study Programmes: A Case Study of a Public University
- Chapter 7 Implementing Six Sigma Project to Enhance Diploma Thesis Writing Process
- Chapter 8 Teaching Six-Sigma to Engineers Using a Catapult
- Chapter 9 Redesigning Graduate Education in Data Analytics: A Lean Six Sigma Approach
- Chapter 10 Improving the New Hire Employee Appointment Scheduling and Clinic Operation with Simulation
- Chapter 11 Enhancing Engineering Education Service Quality with Lean Six Sigma: A Viewpoint
- Chapter 12 Future of OPEX in Higher Education: Key Findings from a Global Study
- Index