The Future is Human
eBook - ePub

The Future is Human

Unlocking the skills that will define success in an evolving world

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

The Future is Human

Unlocking the skills that will define success in an evolving world

About this book

In a world increasingly driven by digital transformation, one truth remains unchanged: business is about people.

The Future is Human explores the essential human skills – such as empathy, collaboration and storytelling – that define success in a rapidly evolving workplace.

Charlie Boyle, founder of Customer Service Excellence Ireland, brings this subject to life through a blend of personal experience, real-world business insights and cutting-edge research. As a contributor to MIT's study on the role of human skills in the workplace, he reveals how organisations worldwide are recognising that future success depends on these skills, yet they remain undervalued in traditional education and training.

With deeply personal reflections and case studies from West Donegal to the boardrooms of multinational companies, this book illustrates how human skills shape careers, businesses and communities, offering a compelling case for their importance in today's workforce.

• Discover the human skills that businesses are increasingly valuing in their people and how
to develop them.
• Learn from real-life stories and illuminating case studies that highlight the power and
impact of human skills.
• Gain practical insights into how these skills can drive success, improve workplace culture
and future-proof business.

At its heart, The Future is Human is a call to action for individuals, educators and businesses to rethink how we develop talent and nurture the skills that matter most. Whether you're a leader, entrepreneur, coach, educator or simply someone curious about what makes people and organisations thrive, this book provides a roadmap for success in a human-centred future.

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Yes, you can access The Future is Human by Charlie Boyle in PDF and/or ePUB format, as well as other popular books in Business & Business Communication. We have over one million books available in our catalogue for you to explore.

Information

Year
2025
Print ISBN
9781915483744
eBook ISBN
9781915483751

Table of contents

  1. Introduction
  2. 1 Connecting through storytelling
  3. 2 Community building and social impact
  4. 3 Psychological safety
  5. 4 Leadership
  6. 5 Accountability
  7. 6 Diversity
  8. 7 Emotional intelligence
  9. 8 Dealing with ambiguity
  10. 9 Conflict management
  11. 10 Teamwork
  12. 11 Growth mindset
  13. 12 Effective communication
  14. 13 Vision and values
  15. 14 Stress management
  16. 15 Empathy
  17. 16 Compassion
  18. 17 Creativity and design thinking
  19. 18 Cross-cultural understanding
  20. 19 Resilience
  21. 20 Collaboration
  22. Summary: The Irish wake, the greatest show on Earth
  23. Acknowledgements
  24. Bibliography