Proving the Value of HR
eBook - PDF
Available until 15 Jan |Learn more

Proving the Value of HR

How and Why to Measure ROI

  1. 325 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF
Available until 15 Jan |Learn more

Proving the Value of HR

How and Why to Measure ROI

About this book

Measuring the return on investment (ROI) of human resources programs (HR) is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive team. Responding to the current accountability demands that continue to challenge human resource professionals, this updated edition illustrates the use of ROI methodology as a communication tool that strengthens the relationship with senior management as well as a process-improvement tool that enhances and improves HR's contributions to the bottom line. With this guide, human resource managers will prove their value to their companies by learning how to measure ROI in a variety of programs, policies, practices, and solutions; develop the ROI of HR with basic, step-by-step instructions; and collect, analyze, and report data with sophistication.

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Yes, you can access Proving the Value of HR by Jack J. Phillips,Patricia Pulliam Phillips in PDF and/or ePUB format, as well as other popular books in Business & Human Resource Management. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Copyright
  3. Contents
  4. Preface: ROI as an HR Tool
  5. Preface to the Second Edition
  6. Chapter 1. The Accountability Crisis
  7. Chapter 2. The ROI Methodology
  8. Chapter 3. Preparing for ROI
  9. Chapter 4. Data Collection Issues
  10. Chapter 5. Isolating the Effects of the Program
  11. Chapter 6. Converting Data to Money
  12. Chapter 7. HR Costs and ROI
  13. Chapter 8. Measuring Intangibles
  14. Chapter 9. Communicating and Using Evaluation Data
  15. Chapter 10. Taking a Sensible Approach to ROI
  16. Chapter 11. Case Study: Measuring ROI for a Work-at-Home Program Family Mutual Health and Life Insurance Company (FMI)
  17. Epilogue
  18. Appendix A. Self-Test: How Results-Based Are Your Human Resources Programs?
  19. Appendix B. ROI Case Studies
  20. Appendix C. Resources
  21. Endnotes
  22. Index
  23. About the Authors
  24. Additional SHRM-Published Books
  25. Special Offer