Improving Utilities with Systems Thinking: People, Process, and Technology
eBook - ePub

Improving Utilities with Systems Thinking: People, Process, and Technology

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Improving Utilities with Systems Thinking: People, Process, and Technology

About this book

Improving Utilities with Systems Thinking: People, Process, and Technology is a tool for utility leaders to better understand how groups can work together to ensure better performance; value to the organization, community, and environment; coherence; and well-being of the utility through the application of systems thinking and a methodology for improvement. The authors examined the management of water sector utilities from a "systems thinking," or holistic, point of view, starting with the complete system, then defining the components, considering the interactions between them, measuring key variables of value creation and impact, making adjustments, and learning. The overall goal is to establish a knowledge-based roadmap for improvement, including practical methodologies based on science and grounded in the real needs of water sector utilities. A systems approach acknowledges that an integrated system has qualities that the sum of the individual components cannot explain. It is by a holistic view that the system can be learning and developing in a more sustainable way so that a much broader value can be created—both monetary value and better organizational performance.

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Yes, you can access Improving Utilities with Systems Thinking: People, Process, and Technology by Water Environment Federation in PDF and/or ePUB format, as well as other popular books in Technology & Engineering & Environmental Management. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Copyright
  3. Introduction of Authors
  4. Contents
  5. Foreword—Barry Liner
  6. Prologue: From Smart to Wise—A Wake-Up Call
  7. Guide to the Reader
  8. Executive Summary
  9. 1 The Uaim Framework Experiences
  10. 2 Water Intrapreneurs for Successful Enterprises—A Vision
  11. 3 Value Creation
  12. 4 External Impact
  13. 5 Organizational Learning and Change Management
  14. 6 Uaim Results—Models and Methods
  15. 7 Transition From Uaim to Wef/Wise
  16. 8 Leap—Leaders for Emerging Applied Practices
  17. Abbreviations
  18. Acknowledgments
  19. References
  20. Endnotes