eBook - PDF

The Emotional Intelligence Advantage

Name: The Emotional Intelligence Advantage
ISBN: 9781394337965

Mastering Change and Difficult Conversations

Amy Jacobson,

264 pages
English
PDF
Available on iOS & Android

eBook - PDF

The Emotional Intelligence Advantage

Mastering Change and Difficult Conversations

Amy Jacobson,

About this book

Proven strategies for navigating hard conversations, building team resilience and managing business transformation

In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework for resolving challenges in the workplace. How do you tackle tough conversations? How does your team react when a key process or system changes? And how can you overcome doubt and indecision to create a culture of alignment and trust? When it comes to modern leadership, you need to be aware of more than just the bottom line. You also need to apply emotional intelligence in how you manage people, processes and change.

In this book, you'll discover a clear five-step process for empathetic, productive communication. Through real-world case studies, proven tools and actionable strategies, The Emotional Intelligence Advantage demonstrates how you can address conflict and facilitate change seamlessly.

Embrace workplace challenges and focus on what you can control.
Process emotions and effectively shift from defensiveness to solutions.
Recognise your impact on others and build team resilience and emotional alignment.
Ask the right questions to unify stakeholders and achieve shared goals.
Apply strategies that drive progress, spark organisational transformation and deliver lasting results.

A workplace thrives when people thrive. With this step-by-step framework for fostering emotional intelligence, you'll discover how to create a high-performing environment where each person feels safe and engaged. The Emotional Intelligence Advantage is a practical handbook for embedding emotional intelligence into your workplace effectively.

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Yes, you can access The Emotional Intelligence Advantage by Amy Jacobson in PDF and/or ePUB format, as well as other popular books in Business & Business Communication. We have over one million books available in our catalogue for you to explore.