The Hiring Handbook

A Toolkit for Recruitment, Assessment, and Selection Success

Kasey Harboe Guentert, Mollie Berke

• Publisher: Kogan Page
• Year: 2025
• Print ISBN:
  9781398621640
• Edition: 1
• eBook ISBN:
  9781398621664
• Topic: Psychology
• Subtopic: Business General
• Index: Psychology

How can you consistently hire the right people?

The Hiring Handbook by Kasey Harboe Guentert and Mollie Berke is a practical, evidence-based guide for managers, HR leads and departmental heads who want to improve hiring outcomes, strengthen interview design and make data-backed decisions.

Written by hiring experts with experience at Korn Ferry, Airbnb and Meta, this toolkit takes you step-by-step through defining job requirements, creating structured interviews and evaluating candidates with objectivity. It focuses on the strategies mid-career professionals need to build teams that deliver measurable results.

You'll learn how to:
- Pinpoint essential skills and attributes through job analysis
- Write compelling job descriptions that attract top candidates
- Design structured interviews that produce fair, consistent results
- Create predictive interview questions and minimize bias with data-driven evaluation

Packed with practical tools, real-world examples and proven frameworks, The Hiring Handbook equips you to make confident, informed decisions that strengthen performance and reduce costly hiring mistakes.

Themes include: hiring strategy, structured interviews, candidate assessment, bias reduction, data-driven recruitment

Table of contents

• Acknowledgments
• PART ONE WHY Structured Assessment
• 1 Embrace Human Insight
• 2 From Frenzy to Fallout: The High Cost of Over-hiring and Its Aftermath
• 3 The Funnel
• 4 Your Stakeholders
• PART TWO WHAT to Assess
• 5 Overview of Job Analysis: About Those Miraculous, Time-Saving Interviews
• 6 Job Analysis
• 7 Job Analysis, Step by Step
• 8 Building Your Job Profile and Job Description
• 9 Food for Thought
• PART THREE HOW to Assess
• 10 Out-of-the-Box Questions: Why the Beer Test and Guessing Games Don’t Belong in Interviews
• 11 Screen to Focus on the Most Qualified
• 12 Structure Focuses on What Matters Most
• 13 Building Structured Interviews
• 14 Other Interviewing Methods and Assessment Types
• 15 Let’s Write Some Questions!
• 16 Creating Candidate Trust
• 17 Conducting Your Interview
• 18 Including Multiple Interviewers
• PART FOUR WHO to Select
• 19 Taking Outstanding Notes
• 20 It’s All About Metrics
• 21 Using Evidence to Make Ratings
• 22 Making a Decision
• PART FIVE Other Considerations
• 23 Can Human Bias Be Helped?
• 24 Privacy and Employment Best Practices: United States
• 25 Privacy and Employment Best Practices: Europe and the UK
• 26 Privacy and Employment Best Practices: India and China
• 27 Cheating, Leakage, and Lying
• 28 Continuous Improvement
• 29 GenAI: General Tips
• 30 When the Standard Hiring Process Doesn’t Fit
• 31 Concluding Thoughts
• Index