
eBook - ePub
Expert Mediators
Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
Expert Mediators
Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts
About this book
In the last three decades, mediation has been increasingly used in the United States and elsewhere. Much has been written about the philosophical underpinnings and ethical dilemmas of mediation as well as its applications both within judicial systems and beyond the limits of these systems. However, some very basic challenges remain: How can entrenched positions, strong emotions, and cultural differences be dealt with? Mediation expertise is truly achieved when a mediator learns to overcome these challenges through experience and intuition.
To speed up the learning curve of mediation expertise, Jean Poitras and Susan Raines have benchmarked the mediation process in Expert Mediators: Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts. Tapping the experience and wisdom of over 175 highly qualified mediators from across different realms of the mediation practice (e.g., family mediation, workplace mediation, commercial mediation) and across geographic regions (e.g., U.S., Australia, Europe, Israel, Canada), this book integrates best practices in order to improve the performance of mediators. For each proposed strategy, this book discusses conditions under which each practice should be used as well as approaches to mitigate risks associated with using each strategy and technique.
To speed up the learning curve of mediation expertise, Jean Poitras and Susan Raines have benchmarked the mediation process in Expert Mediators: Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts. Tapping the experience and wisdom of over 175 highly qualified mediators from across different realms of the mediation practice (e.g., family mediation, workplace mediation, commercial mediation) and across geographic regions (e.g., U.S., Australia, Europe, Israel, Canada), this book integrates best practices in order to improve the performance of mediators. For each proposed strategy, this book discusses conditions under which each practice should be used as well as approaches to mitigate risks associated with using each strategy and technique.
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Yes, you can access Expert Mediators by Jean Poitras,Susan S. Raines in PDF and/or ePUB format, as well as other popular books in Psychology & Education in Psychology. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Title Page
- Acknowledgments
- Introduction
- Tapping Expert Mediatorsā Knowledge
- Dealing with Resistance to Mediation
- Dealing with Mistrust among Parties
- Dealing with Difficult Attorneys
- Dealing with Cultural Differences
- Maintaining Neutrality in Mediation
- Dealing with Partiesā Emotions
- Moving from Past to Future Focus
- Dealing with Entrenched Positions
- Conclusion
- Appendix
- Bibliography
- Index
- About the Authors