Communicated Stereotypes at Work

Anastacia Kurylo, Yifeng Hu

• Publisher: Lexington Books
• Year: 2024
• eBook ISBN: 9798216338314
• Edition: 1
• Topic: Languages & Linguistics
• Subtopic: Workplace Culture
• Index: Languages & Linguistics

In Communicated Stereotypes at Work, the editors and contributors posit that stereotypes communicated in the workplace remain a pervasive issue due to the dichotomy between the discriminatory and functional roles that these stereotypes can play in a range of professional settings. Contributors demonstrate that while the use of stereotypes in the workplace is distasteful and exclusionary, communicating these stereotypes can also appear—on the surface—to provide a pathway toward bonding with others, giving advice, and reducing uncertainty. The result of this dichotomy is that those who communicate stereotypes in the workplace may not view this communication from themselves or others as being problematic. With an emphasis on qualitative methods and analyses, contributors deconstruct stereotypes by exploring the theoretical, empirical, and pragmatic roles they play in communication. In doing so, authors expose the underpinnings of stereotypes and why they are communicated, focus on the role all of us play in perpetuating stereotypes, and suggest alternative modes of productive discourse. Scholars of interpersonal and organizational communication, cultural studies, and sociology as well as practitioners of various professions will find this book particularly useful.

Table of contents

• Cover
• Half Title
• Title Page
• Copyright Page
• Dedication
• Contents
• Acknowledgments
• Chapter 1: Introduction
• Part I: Education Institutions
• Chapter 2: Calling In and Calling Out: Human Resource DEI Strategies and Interpersonally Communicated Stereotypes in Academic Settings
• Chapter 3: Dirty, Dumb, and Inarticulate: Communicating Stereotypes in Janitorial Work
• Chapter 4: Stereotypes and Subtle Slights: Exploring Microaggressive Behavior as a Barrier to Inclusive Library Services
• Chapter 5: The “Typical Black Woman” and the Rhetoric of Diversity, Equity, and Inclusion: Stereotyping as the Status Quo
• Chapter 6: New Red Scare: The China Initiative
• Part II: Civil and Public Service Organizations
• Chapter 7: “I Don’t Want to Work with Her Anyway Because She’s Some Asian”: Racially Stereotyping Asian American Healthcare Providers During the COVID-19 Pandemic
• Chapter 8: Kamala Harris: A Case of Identity Negotiation and Respectability Politics for Black Female Politicians in the Race-Conscious United States
• Chapter 9: Police Stereotypes: How Social Status Shapes Our Communication
• Chapter 10: Stereotypes in Conducting Interactional Disputes in Civil Service Contexts
• Chapter 11: Doctors, Patients, and Stereotypes
• Part III: The Media and Entertainment Industry
• Chapter 12: Sword with a Dual Edge: Membership Categorization and Stereotyping in Elite European Club Football Commentary
• Chapter 13: Humor Theory and Gender Stereotypes: Disparagement as a Dominant Mode of Humor in U.S. Sitcoms
• Chapter 14: “Hell, He Was Even More Punk Than Me!”: Stereotypes Communicated in Punk Music Scenes
• Chapter 15: Carrying Stereotypes in the Virtual World: Creating Understanding Through the Experience of Intersectional Avatar Identity Among People with Disability
• Part IV: Private Business Entities
• Chapter 16: The Oldest Japanese American Family Mortuary: Stereotypes Situated from World War II, the Pandemic, and Beyond
• Chapter 17: Manufacturing Limitations: Stereotypes of Chinese and American Workers in American Factory
• Chapter 18: Effective Use of Stereotypes by Japanese Businesswomen: A Story of Japanese Women Who Are No Longer “Madame Butterfly”
• Chapter 19: “It’s a Design God Built”: Gender Essentialism and Organizational Identification in an Evangelical Church
• Chapter 20: “There Is No Room for You Here”: Stereotypes of Racists and Anti-Racists on Starbucks’ Public Facebook Page
• Index
• About the Editors and Contributors