What the Digital Future Holds

20 Groundbreaking Essays on How Technology Is Reshaping the Practice of Management

Paul Michelman

• Publisher: The MIT Press
• Year: 2018
• Topic: Business
• eBook ISBN:
  9780262345361
• Subtopic: Information Management
• Index: Business

Digital technology has profoundly affected the ways that businesses design and produce goods, manage internal communication, and connect with customers. But the next phase of the digital revolution raises a new set of questions about the relationship between technology and the practice of management. Managers in the digital era must consider how big data can inform hiring decisions, whether new communication technologies are empowering workers or unleashing organizational chaos, what role algorithms will play in corporate strategy, and even how to give performance feedback to a robot. This collection of short, pithy essays from MIT Sloan Management Review, written by both practitioners and academic experts, explores technology's foundational impact on management.

Much of the conversation around these topics centers on the evolving relationship between humans and cognitive technologies, and the essays reflect this—considering, for example, not only how to manage a bot but how cognitive systems will enhance business decision making, how AI delivers value, and the ethics of algorithms.

Contributors
Ajay Agrawal, Robert D. Austin, David H. Autor, Andrew Burgert, Paul R. Daugherty, Thomas H. Davenport, R. Edward Freeman, Joshua S. Gans, Avi Goldfarb, Lynda Gratton, Reid Hoffman, Bala Iyer, Gerald C. Kane, Frieda Klotz, Rita Gunther McGrath, Paul Michelman, Andrew W. Moore, Nicola Morini-Bianzino, Tim O'Reilly, Bidhan L. Parmar, Ginni Rometty, Bernd Schmitt, Alex Tapscott, Don Tapscott, Monideepa Tarafdar, Catherine J. Turco, George Westerman, H. James Wilson, Andrew S. Winston

Table of contents

• Half Title
• Series Page
• Title Page
• Copyright
• Table of Contents
• Series Foreword
• Introduction: Tales from the Digital Frontier
• 1 Managing the Bots That Are Managing the Business
• 2 Digital Today, Cognitive Tomorrow
• 3 Rise of the Strategy Machines
• 4 Predicting a Future Where the Future is Routinely Predicted
• 5 Using Artificial Intelligence to Set Information Free
• 6 What to Expect from Artificial Intelligence Technology
• 7 The Shifts—Great and Small—in Workplace Automation
• 8 How Blockchain Will Change Organizations
• 9 Is Your Company Ready to Operate as a Market?
• 10 The End of Corporate Culture as We Know It
• 11 Do You Have a Conversational Interface?
• 12 Unleashing Creativity with Digital Technology
• 13 Rethinking the Manager's Role
• 14 The Three New Skills Managers Need
• 15 A New Era of Corporate Conversation
• 16 Ethics and the Algorithm
• 17 Why Digital Transformation Needs a Heart
• 18 The Jobs That Artificial Intelligence Will Create
• 19 Tackling the World's Challenges with Technology
• 20 Are You Ready for Robot Colleagues?
• Contributors
• Index