The Empathy Gap
eBook - PDF

The Empathy Gap

The Bridge to Real Connection and Lasting Influence

  1. 199 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

The Empathy Gap

The Bridge to Real Connection and Lasting Influence

About this book

A groundbreaking new handbook for business leaders who want to form stronger connections with the people they lead.

In The Empathy Gap, corporate strategy and management consultant Daniel Murray delivers a unique and unconventional approach to contemporary leadership, emphasising the power of empathy. Empathy is not just a secondary soft skill, but rather a powerful tool for driving performance, fostering innovation and leading in today's complex, diverse and fast-paced world. Exhibiting empathy is not a magical skill that some people have and others don't. It is a capability that we can all build and nurture.  

Drawing on the latest research, personal anecdotes and real-world case studies, Murray lays out a detailed and practical guide for leaders to harness the transformative power of empathy and achieve outstanding results in their organisations.  

Discover:

  • Engaging and revealing questions that can help build stronger connections with your colleagues
  • Detailed guides to addressing issues with your team members, managing challenges and making decisions
  • Strategies for building a leadership style that's based on trust, curiosity and understanding


An invaluable resource for corporate leaders, business managers, human resources professionals and board members, The Empathy Gap helps leaders develop their empathetic capabilities, leading to long-term, sustainable business success — without sacrificing culture. 

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Yes, you can access The Empathy Gap by Daniel Murray in PDF and/or ePUB format, as well as other popular books in Business & Human Resource Management. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Wiley
Year
2025
Print ISBN
9781394332793
eBook ISBN
9781394332816

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Preface
  6. Introduction: What if they don’t want to do it?
  7. Chapter 1 Understanding the cognitive challenges of empathy
  8. Chapter 2 The Empathy Process: a step-by-step guide
  9. Chapter 3 Navigating uncertainty with empathy
  10. Chapter 4 Challenging the way you see the world
  11. Chapter 5 Leading with empathy
  12. Chapter 6 Influencing and inspiring through empathy
  13. Chapter 7 Building an empathic organisational culture
  14. Chapter 8 When the robots start to cry
  15. Conclusion: The hardest skill we learn
  16. EULA