We Need to Talk
eBook - ePub

We Need to Talk

A Survival Guide for Tough Conversations

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

We Need to Talk

A Survival Guide for Tough Conversations

About this book

Drawing from psychology, neuroscience, and years of real-world experience, We Need to Talk provides a practical framework for navigating difficult conversations with confidence and empathy. Whether you're dealing with workplace conflicts, team dynamics, or challenging personal discussions, this book equips you with the tools to transform confrontational situations into opportunities for growth and understanding. No scripts, no shortcuts—just proven strategies that work.

Who Should Read This Book

If you work with other humans, this book is for you. Whether you're a leader trying to build psychological safety on your team, an individual contributor navigating tricky workplace dynamics, or someone who wants to get better at having hard conversations, you'll find practical tools here. While the examples come primarily from technology and creative fields, the framework works across industries and various roles. You'll learn how to transform potentially confrontational situations into opportunities for growth and understanding, all while staying true to your authentic communication style. This isn't about becoming a conflict expert—it's about you feeling confident and capable when those inevitable tough conversations arise.

Takeaways

  • Learn the core principles underlying difficult conversations. 
  • Delve into how your brain processes conflict. 
  • Study a multitude of techniques for maintaining psychological safety. 
  • Learn to apply practical solutions to solving real-world problems.  
  • Practice handling difficult conversations in your own authentic way. 
  • Figure out specific techniques for staying centered, asking the right questions, and keeping your cool when caught off guard. 
  • Learn how to navigate the tricky waters of conflict when you don’t agree with your boss. 
  • Study de-escalation techniques for a tense situation in order to guide conversations back to productive territory.  
  • Say no and mean it!

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Yes, you can access We Need to Talk by Joshua Graves in PDF and/or ePUB format, as well as other popular books in Design & Decision Making. We have over one million books available in our catalogue for you to explore.

Information

Year
2025
eBook ISBN
9781959029694
Edition
1
Topic
Design

Table of contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. How to Use This Book
  6. Frequently Asked Questions
  7. Contents
  8. Foreword
  9. Introduction
  10. Chapter 1. Before the Conversation
  11. Chapter 2. Having the Conversation
  12. Chapter 3. People Losing Control
  13. Chapter 4. Lying and Gaslighting
  14. Chapter 5. Conflict with Your Boss
  15. Chapter 6. Conflict on Remote Teams
  16. Chapter 7. Bad Blood
  17. Chapter 8. Offensive Jokes and Microaggressions
  18. Chapter 9. Disrespecting Boundaries
  19. Chapter 10. Understanding Cultural Dynamics
  20. Chapter 11. Unmet Expectations
  21. Chapter 12. Staying Strong When People Are Being Pushy
  22. Chapter 13. When They Make Ludicrous Requests
  23. Chapter 14. How to Work with People Who Hate Change
  24. Chapter 15. How to Receive Feedback
  25. Chapter 16. Addressing Pay Inequality
  26. Chapter 17. How to Build Psychological Safety on Your Team
  27. Chapter 18. When You Don’t Have Time to Prepare
  28. Chapter 19. When You Can’t Agree
  29. Chapter 20. Mediating with Multiple People
  30. Closing
  31. Index
  32. Acknowledgments
  33. About the Author
  34. Back Cover