Employee Relations Explained

Gemma Dale

• Publisher: Kogan Page
• Year: 2025
• Print ISBN: 9781398625600
• eBook ISBN: 9781398624474
• Edition: 1
• Topic: Business
• Subtopic: Human Resource Management
• Index: Business

Employee relations can be one of the trickiest parts of HR to get right, but mastering it early will set you up for career success.

Employee Relations Explained by Gemma Dale is your hands-on guide to understanding the principles, processes and people skills behind effective workplace relationships. You'll learn how to handle issues fairly, foster trust between employees and managers and apply evidence-based approaches to everyday challenges.

Written with early-career HR professionals in mind, it offers real-world examples, practical tools and the confidence to navigate even the most sensitive situations. With Employee Relations Explained, you'll be ready to manage challenges with clarity, fairness and professionalism.

The HR Skills Guide series of books:
Discover the key HR functions, elevate your knowledge and prepare yourself for the people profession with the HR Skills Guide series. Written by experts for new and aspiring HR professionals, this collection of accessible guides are packed with practical, reliable advice on key topics such as talent acquisition, employee relations, people analytics and EDI to give you the essential skills needed to kickstart your career in HR.

Table of contents

• Employee Relations Explained
• Employee Relations Explained
• Contents
• Introduction
• Chapter One Introducing employee relations
• Chapter Two Collective employee relations
• Chapter Three Conflict at work
• Chapter Four Managing employee performance
• Chapter Five Managing employee conduct and behaviour
• Chapter Six Managing absence and attendance
• Chapter Seven Managing difficult issues
• Chapter Eight Achieving good employee relations
• Conclusion
• Answers to ‘What would you do?’ exercises
• Copyright Page