
Business Process Re-engineering
A Simple Process Improvement Approach to Improve Business Performance
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Business Process Re-engineering
A Simple Process Improvement Approach to Improve Business Performance
About this book
Are you ready to improve the operational performance of your business? Does your business struggle to deliver its products or services on time? Are there bottlenecks slowing your processes down? Do you feel that you are constantly firefighting problems? Are you short of time and need to quickly achieve tangible benefits for your business? If you've answered yes to any of these questions, then this practical guidebook is for you. A practical, how-to guide Business Process Re-engineering is a practical how-to guide based on the author's direct experience of helping businesses to improve their business operations and delivery performance. It is aimed at the person/people in the business whose job it is to make operational and on-time delivery improvements happen. A two step approach The book is broken down into two main sections. The first part of the book looks at several approaches which can be used to improve the operational performance of the business. The second part of the book shares a range of change management techniques that you and your team can use to implement the improvements rapidly. Sprinkled with real world examples, the book also covers the following topics: • Creating a 'compass' to help you guide your improvement efforts. • Process mapping. • Reducing lead time within processes. • Developing effective business routines. • Resource management. • Process improvement. • Job role simplification. • How to get your improvement activities to make progress. • A compilation of all the action points contained in the book, for easy reference.
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Information
Table of contents
- Cutting Through The Confusion
- Part One - The Engine (Overview)
- Mapping
- Key Performance Indicators
- Handovers
- Sales Intake and Regulation
- Discipline and Routines
- Regulation of Resources
- Improving Your Processes
- (Untitled)
- Part 2 - Fuel for the Engine
- Getting Things Moving
- Experiment and Make Progress
- Prioritisation
- 5 Why – Root Cause Problem Solving
- Simplifying Job Roles
- Summary
- The Next Steps
- Compilation of Action Points
- Links and Resources
- About Giles Johnston
- Smartspeed's Contact Details