The Emotional Life of Organisations
How Feelings Shape Culture, Performance, and Results
- English
- ePUB (mobile friendly)
- Available on iOS & Android
The Emotional Life of Organisations
How Feelings Shape Culture, Performance, and Results
About this book
Who hasn't felt, at least at one time, overlooked, overwhelmed, or overly self-critical at work? The Emotional Life of Organisations explores the often-overlooked emotional fabric that shapes organisational life.
Organisations grow, compete, and change based on the emotions that drive people's choices, politics, and goals. Emotions can either energise or paralyse people. Most business books ignore this fundamental driver of organisational behaviour and almost exclusively focus on the logical and 'cognitive' aspects of work. Using an easy-to-read and engaging style, this book will help people and businesses understand the important role emotions play in the workplace by using research, stories, useful tips, and writing assignments to explain:
• Motivation: The emotions that motivate employees and how leaders can channel them.
• Anxiety: Navigating workplace uncertainty, fear, and self-doubt.
• Criticism: Managing the emotional impact of giving and receiving feedback.
• Envy: Understanding and addressing envy in the workplace.
• Change: Helping teams through the emotional rollercoaster of transformation.
• Well-being: Recognising and managing burnout, addiction, depression, and the effects of emotional strain.
• The emotional impact of remote working.
The knowledge gained through reading this book is powerful in helping leaders, managers, and employees to improve well-being, motivation, and performance at work.
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Information
Table of contents
- Cover
- Endorsement Page
- Half Title
- Title Page
- Copyright Page
- Dedication Page
- Table of Contents
- About the authors
- Introduction
- 1 What are feelings?
- 2 Feelings as data
- 3 Personality, emotion, and feelings
- 4 Stress, anxiety, and burnout
- 5 The two-way mirror: Understanding the emotions and feelings surrounding workplace feedback
- 6 Emotions and negotiations
- 7 Running into trouble: Emotions, feelings, and conflict at work
- 8 Feelin’ good: Emotion, engagement, and innovation in organisations
- 9 Feeling confused: Emotion, ambiguity, and decision-making in organisations
- Conclusion
- Index