
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
Outlining a process approach, this book offers a theoretical and pedagogical framework for how to teach user experience (UX) from a technical and professional communication (TPC) perspective.
Recognizing that pedagogy is local to an institution, context, and community, the collection includes teaching cases and stories that demonstrate how instructors in TPC uniquely approach the complexity of teaching UX. This book introduces a six-stage process (empathize, define, design, evaluate, iterate, and implement) that instructors can adapt to their own classrooms. It includes case studies that showcase innovative teaching using the six-stage process, such as creating accessible products for community partners with disabilities and culturally responsive content using Indigenous research methods. This book incorporates Black and Indigenous design perspectives, bridging theory and practice to prepare students for ethical design work.
This book will appeal to instructors teaching UX within TPC programs and administrators interested in curricular innovation to bring more UX into their programs. The collection can also be used for postgraduate pedagogy courses offered within TPC programs.
Tools to learn more effectively

Saving Books

Keyword Search

Annotating Text

Listen to it instead
Information
Table of contents
- Cover
- Endorsements
- Half Title
- Series
- Title
- Copyright
- Contents
- List of Contributors
- Foreword
- Acknowledgments
- Section I A Process Approach
- Section II Breadth
- Section III Depth
- Index
Frequently asked questions
- Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
- Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app