Artificial Intelligence in Hospitality and Tourism in Africa offers a timely and comprehensive exploration of AI's transformative role in tourism and hospitality across Africa, and other emerging regions. As global industries rapidly adopt AI technologies, this timely volume addresses the critical gap in literature concerning AI integration in tourism sectors where infrastructural and technological limitations persist. Through regionally grounded case studies and empirical research, the book investigates how AI can enhance customer experience, streamline operations, and promote sustainable tourism practices, while also confronting challenges such as digital infrastructure, ethical concerns, and workforce readiness. Bringing together diverse perspectives from scholars and practitioners, this edited volume presents a balanced blend of conceptual frameworks and practical insights. Chapters examine fintech's role in the visitor economy; AI-driven service personalisation; and industry preparedness for robotics and automation. It is an essential resource for academics, policymakers, and industry professionals seeking to understand and harness AI's potential within the unique socio-economic contexts of emerging markets.

eBook - PDF
Artificial Intelligence in Hospitality and Tourism in Africa
Prospects, Opportunities, and Challenges
- 217 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
Artificial Intelligence in Hospitality and Tourism in Africa
Prospects, Opportunities, and Challenges
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Table of contents
- Cover
- Artificial Intelligence in Hospitality and Tourism in Africa
- HOSPITALITY, TOURISM, CREATIVE AND CULTURAL (HTCC) INDUSTRIES IN AFRICA
- Artificial Intelligence in Hospitality and Tourismin Africa: Prospects, Opportunities and Challenges
- Copyright Page
- Contents
- About the Editors
- About the Contributors
- Foreword
- Acknowledgements
- 1. The Adoption of Artificial Intelligence in Hospitality and Tourism in Africa
- 2. Has AI Revolutionised Customer Experience in the Tourism and Hospitality Industry? A Review of the Future Research Agenda
- 3. Harnessing Fintech for Visitor Economy Development: Systematic Review, Fintech Preference and Future Research Agenda
- 4. The Impact of AI on Customer Experience in the Tourism and Hospitality Industry: Perspectives from Developing Market Des ...
- 5. Challenges and Opportunities Presented by AI in the Tourism and Hospitality Sector in Emerging Economies
- 6. AI and Robotics: Exploring the Opportunities and Challenges for the Tourism and Hospitality Industry in Emerging Markets
- 7. Emerging Use of Artificial Intelligence (AI) and Robotics in the Hotel Sub-Sector of the Tourism Industry: Exploring Awa ...
- 8. Evaluating the Role of AI in Promoting Responsible and Sustainable Tourism Development
- 9. Artificial Intelligence: A Driving Force of Ghana’s Tourism and Hospitality Industry to Foster Sustainability
- 10. Utilising AI to Enhance Customer Experience in Tourism and Hospitality in Ghana
- Conclusion: The Adoption of AI in Africa’s Hospitality and Tourism Industry – Charting a Path for the Future
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Yes, you can access Artificial Intelligence in Hospitality and Tourism in Africa by Esi Akyere Mensah,Aaron Yankholmes,Frank Badu-Baiden,Nii Longdon Sowah in PDF and/or ePUB format, as well as other popular books in Business & Hospitality, Travel & Tourism Industry. We have over 1.5 million books available in our catalogue for you to explore.