Retail Marketing
eBook - ePub

Retail Marketing

Contemporary Approaches to Retailing in the Digital and Experience Economy

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Retail Marketing

Contemporary Approaches to Retailing in the Digital and Experience Economy

About this book

Retail Marketing offers an up-to-date and accessible approach that balances the key theories with real-world industry practice to show how retailers are operating in today's complex business environment.

It covers essential topics of retail marketing and management, beginning with a history of retailing practices to understand the background behind retail's position within society. It then moves on to recent innovations and trends that are leading the field today. Supported by international examples throughout, the textbook also examines topics such as strategy, customer experience, supply chains and merchandising to ensure students gain an understanding of the whole retail process.

Written by the BBC's retail expert, Sarah Montano, it also covers important discussions of ethics in retailing, sustainability considerations as well as multi-channel methods including the combined use of physical and digital channels in 'phygital' retail. Real-world examples from Cadbury, Tiffany and Co, Wilko and H&M Ginza, Japan, and vignettes from industry professionals and customers ensure students put their understanding of the theory into practice. Retail Marketing includes in-text learning features such as learning outcomes, a glossary and exercise questions. It is supported by online resources of PowerPoint slides, multiple choice questions, videos and interactive diagrams.

This textbook is ideal for postgraduate students taking modules on Retail Marketing as part of their Retail or Marketing degrees.

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Yes, you can access Retail Marketing by Sarah Montano in PDF and/or ePUB format, as well as other popular books in Business & Business Ethics. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Kogan Page
Year
2025
Print ISBN
9781398617636
eBook ISBN
9781398617674
Edition
1

Table of contents

  1. Walkthrough of textbook features and online resources
  2. 01 How did we get here?
  3. 02 The retail industry and trends
  4. 03 Retail strategy, entrepreneurship and retail failure
  5. 04 The retail customer and the customer experience
  6. 05 Store design in the experiential and phygital era
  7. 06 Merchandising and ethical retailing
  8. 07 Supply chains
  9. 08 Communications in the influencer generation
  10. 09 Omnichannel retail strategy – digital and phygital approaches
  11. 10 The future of retail – where do we go from here?
  12. Glossary
  13. Index