Today's organizations are increasingly complex with many structures, practices and rules to follow. While the organizational head – an administrative knowing better class - becomes larger, the space for people doing the core job of the organization to think outside the box and take personal responsibility shrinks.
How can we tackle this and give workers more space to use their judgement?
Drawing on cases from universities, healthcare and other industries, this book reveals how the growth of management, policies and expertise are often counterproductive. The authors provide solutions for rethinking work and organization and to encourage what they call post-infantilized management.
Highlighting key debates around organizations and bureaucracy, this book presents an alternative vision for the future of work and management.