The Customer-Driven Marketing Handbook
eBook - ePub

The Customer-Driven Marketing Handbook

Building Marketing Plans That Capture and Convert

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

The Customer-Driven Marketing Handbook

Building Marketing Plans That Capture and Convert

About this book

Looking to create marketing plans that truly connect with your customers?

The Customer-Driven Marketing Handbook by Fab Giovanetti is your guide to building effective marketing strategies that focus on real customer relationships. Designed for early to mid-career professionals, this book breaks down marketing essentials into clear, manageable steps. It helps you understand what works for your brand and shows you how to refresh your plans to keep pace with a fast-changing marketing world, using real-world examples from Gymshark, Headspace and Notion.

You'll learn how to:
- Build marketing strategies based on genuine customer connections
- Understand key concepts like loyalty, advocacy and consumer psychology
- Know your essentials for creating adaptable, purpose-driven marketing plans
- Develop clear metrics to measure your marketing success and growth

This practical guide will boost your confidence and skills, helping you create marketing plans that win hearts and deliver results.

Themes include: Customer-focused marketing, Relationship building, Beginner-friendly frameworks, Real-world examples, Measuring success

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Yes, you can access The Customer-Driven Marketing Handbook by Fab Giovanetti in PDF and/or ePUB format, as well as other popular books in Business & Business Strategy. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Kogan Page
Year
2025
Print ISBN
9781398622425
eBook ISBN
9781398622449
Edition
1

Table of contents

  1. About the author
  2. Acknowledgements
  3. Introduction
  4. 01 The evolution of marketing strategies
  5. 02 Building relationships: The core of marketing
  6. 03 Trust: The currency of modern marketing
  7. 04 Building a marketing plan: A practical guide
  8. 05 Identifying customer pain points
  9. 06 Creating brand awareness through belonging
  10. 07 Building emotional connections through personalization
  11. 08 Turning trust into conversions with surprise and delight
  12. 09 Retaining loyal customers through feedback
  13. 10 Empowering advocates through shared rituals
  14. 11 Experimentation: How testing drives results
  15. 12 Measuring success and adapting to change
  16. Conclusion: Better marketing for marketers
  17. Index