Relentless Caring
eBook - ePub

Relentless Caring

If You Don't Give a Damn, Don't Expect Anyone Else To

  1. 230 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Relentless Caring

If You Don't Give a Damn, Don't Expect Anyone Else To

About this book

By delivering kindness every day at all levels of your organization and to all your customers, you will earn dedicated employees and repeat customers—and, ultimately, profitability.

This step-by-step guide details an approach to leadership focused on caring about the well-being of others.

As founder and executive chairman of MarineMax and with kindness as his True North, William H. McGill Jr. helped transform the company from a small disparate group of boat dealers into a highly profitable $2 billion global conglomerate.

In Relentless Caring, McGill shares what he’s learned about how to truly care about others 24/7 and generate solid profits at the same time. Readers will learn:

  • Why having the right people in the right jobs matters

  • How to find the right team members and take care of them and their families, including providing high-quality, low-cost health care

  • Why long-term thinking is essential for success

  • Why persistence, consistency, and risk are essential for growth

  • Why investing in basic tools like personality profiling and a structured hiring and promotions system contribute to making the right decisions

    Relentless Caring is a practical playbook for “managing from the heart”—tirelessly delivering goodness and kindness to your team members and to customers to build strong loyalties that can buoy your organization even in the most challenging economic waters.

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    Information

    Publisher
    Matt Holt Books
    Year
    2024
    Topic
    Business
    eBook ISBN
    9781637744734
    Subtopic
    Management
    Index
    Business

    Table of contents

    1. Cover
    2. Title Page
    3. Copyright
    4. Dedication
    5. Contents
    6. Foreword
    7. Introduction
    8. Part I: Success is Up to You
    9. Part II: The Six Tenets of Relentless Caring
    10. Addendum: How to Create a Great Health Insurance Plan for Your Teams
    11. Where to Go for More Information
    12. Acknowledgments
    13. Notes
    14. About the Author

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