Successful Change Communication
eBook - ePub

Successful Change Communication

How to Inform, Involve and Inspire Employees

  1. 324 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Successful Change Communication

How to Inform, Involve and Inspire Employees

About this book

Deliver strategic change communication that strengthens leadership credibility, protects organizational stability and delivers informed results.

Successful Change Communication equips senior communication and HR leaders with proven tools for navigating high-impact transformation. As organizations face restructures, leadership transitions, rebrands, ownership changes and AI-driven disruption, this book provides a clear governance-led model for designing communication that reduces risk, protects trust and aligns employees with strategic priorities.

Written by acclaimed communication leader Rachel Miller, the book reframes change communication as a leadership discipline rooted in data-led decision making, stakeholder insight and enterprise readiness. Through expert interviews, real-world examples and a lifecycle-based structure, it shows how to plan, implement and evaluate communication strategies that deliver measurable value across the organization.

You'll learn how to:
- Apply strategic models that support governance, risk management and leadership visibility
- Deliver informed communication strategies for restructures, CEO transitions and organizational redesign
- Use data-led insights to assess employee impact and optimize decision making
- Implement tools for reviewing, evaluating and improving communication ROI across the change lifecycle
- Strengthen alignment between employees and the C-suite during periods of turbulence

With a powerful blend of strategic insight, practical frameworks and expert perspectives, Successful Change Communication enables senior leaders to communicate with clarity and confidence, ensuring change delivers sustainable results.

Themes include: change leadership, governance models, strategic communication, enterprise transformation, AI impact, organizational resilience

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Information

Publisher
Kogan Page
Year
2026
Print ISBN
9781398624894
Edition
1
eBook ISBN
9781398624924

Table of contents

  1. List of figures and tables
  2. About the author
  3. Acknowledgements
  4. Thank yous
  5. List of abbreviations
  6. Introduction to successful change communication
  7. PART ONE Change readiness and planning
  8. 1 Debunking change to create clarity: Unpicking the history, myths and models
  9. 2 Creating connections during change: Why change communication is vital
  10. 3 Laying the foundations for change: Using organizational insights to prepare for change
  11. 4 Planning complicated change: Designing for certainty and cohesion during multiple changes
  12. PART TWO Confident change communication
  13. 5 Confident change communication: Implementing change through effective internal communication
  14. 6 Influencing and leading change: Increasing relevancy and enhancing employee experience
  15. PART THREE Reviewing and measuring change
  16. 7 Measuring and evaluating change: Managing expectations and focusing on outcomes
  17. 8 Reviewing change: Using analysis for revision and continuous improvement
  18. 9 Preparing for future change: Thinking ahead, using technology and upskilling
  19. Final thoughts
  20. Index

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Yes, you can access Successful Change Communication by Rachel Miller in PDF and/or ePUB format, as well as other popular books in Business & Business Communication. We have over 1.5 million books available in our catalogue for you to explore.