Transforming Tourism and Hospitality: AI-Powered Service Delivery Innovations explores the profound impact of Artificial Intelligence, IoT, and emerging technologies on the tourism and hospitality industry. This edited volume presents scholarly insights and real-world case studies on AI-driven customer service, sustainable operations, smart maintenance, fraud detection, dynamic pricing, and enhanced guest security. It examines tools like VR, blockchain, and AI-powered HR systems, emphasizing ethical adoption and human-AI collaboration. With robust empirical validation and practical examples, the book offers a valuable resource for academics, professionals, and policymakers seeking to understand and implement AI innovations in service delivery across the sector.
eBook - ePub
Transforming Tourism and Hospitality
AI-Powered Service Delivery Innovations
- 234 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
Transforming Tourism and Hospitality
AI-Powered Service Delivery Innovations
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Preface
- Contents
- Chapter 1 AI-Powered Customer Service in Tourism and Hospitality Industry
- Chapter 2 Applying Artificial Intelligence to Reduce Food Waste and Strengthen the Sustainable Economy
- Chapter 3 Smart Maintenance: AI and IoT Driven Asset Care in Hospitality
- Chapter 4 Revolutionizing Travel: The Impact of AI on the Tourism Industry
- Chapter 5 Safety and Security in Tourism through AI Applications
- Chapter 6 AI-Enhanced Tourism Experiences: Mediating Effects of Trust, Satisfaction, and Loyalty in Personalised Service Delivery
- Chapter 7 AI in Tourism: Exploring the Impact of Technology Readiness Across Pre-, During-, and Post-Travel Phases of Tourists
- Chapter 8 Exploring the Role of Virtual Reality (VR) in Shaping the Future of Tourism: A Comprehensive Review
- Chapter 9 Smart Kitchens in Luxury Hotels: Implementation and Future Trends
- Chapter 10 Revolutionizing Hospitality: The Role of Blockchain in Driving Transparency, Security, and Efficiency
- Chapter 11 Consumer Perception of AI-Driven Customer Service at JW Marriott Mumbai: A Data-Driven Case Study
- Chapter 12 Enhancing Pre-flight Preparedness through Virtual Airport Tours: A User-Centric Study of Indian Air Passengers
- Chapter 13 Role of Human-AI Co-Creation in Personalized Itinerary Design and Customer Satisfaction in Smart Tourism
- 14 AI-powered Modernization in the Hospitality Sector: Effect on Guest Perception and Loyalty Dynamics
- 15 The Role of Artificial Intelligence in Optimizing Hotel Employee Performance
- Index
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Yes, you can access Transforming Tourism and Hospitality by Yashwant Singh Rawal,Debasish Batabyal in PDF and/or ePUB format, as well as other popular books in Business & Hospitality, Travel & Tourism Industry. We have over 1.5 million books available in our catalogue for you to explore.